Emergency Department On-Call Strategies: Solutions for Physician-Hospital Alignment, Second Edition

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9781601466518: Emergency Department On-Call Strategies: Solutions for Physician-Hospital Alignment, Second Edition
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Move from reactive deals to shared costs and sustainable physician-hospital alignment.

Emergency Department On-Call Strategies: Solutions for Physician-Hospital Alignment, Second Edition, provides fully updated strategies, tools, and step-by-step approaches from multiple ED call panel experts. This resource will help you:

  • Reduce on-call burden
  • Improve physician coverage
  • Avoid EMTALA violations
  • Reduce the cost of ED call
  • Establish fair market value compensation
  • Negotiate with staff to secure acceptance of call obligations
  • Implement mandatory call programs
  • Use hospitalists and other specialties to meet call needs

The table of contents covers:

Section 1 ED Call: Defining the Problem

  • A Healthcare System in Crisis: The context of today s ED call challenges
  • Legal and Regulatory Obligations
  • ED Call and the Organized Medical Staff
  • Section II Thinking Strategically: ED Call and Physician-Hospital Alignment

  • Framing the Problem
    ED Call as a Negotiation: What rules will we follow?
  • How to Make ED Call Part of Your Strategic Medical Staff Development Plan
  • Creating a Work Plan for ED on Call
  • Section III ED Call Solutions That Work

    • Step 1: Engage Physicians Where They Are
    • Step 2: Reduce the Burden of Call
    • Step 3: Establish a Task Force
    • Step 4: Measure the Burden of Call
    • Step 5: Establish Principles of Fairness
    • Step 6: Establish Mandatory Call Responsibilities
    • Step 7: Identify and Evaluate Call Compensation Models
    • Step 8: Establish Fair Market Value
    • Step 9: Moving from the Model to the Contract
    • The Ist Movement
    • ED Call: Driver of new medical staff models

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    About the Author:

    Jonathan H. Burroughs, MD, MBA, FACPE, CMSL, is a senior consultant with The Greeley Company, working with medical staffs and boards throughout the country in the areas of governance, credentialing, privileging, peer review and performance improvement, medical staff development planning, strategic planning, and physician performance and behavior management. Martin B. Buser, MPH, FACHE, is a founding partner of Hospitalist Management Resources, LLC, (HMR) a national healthcare consulting firm based in San Diego, which assists hospitals and medical groups with the development of hospitalist programs, emergency department call panels, and other strategic objectives. Roger A. Heroux, MHA, PhD, FACHE, is a founding partner of HMR and HMR ED Call Panel Solutions. Prior to forming HMR, Heroux was senior vice president of business development at Cove Healthcare, Inc., and Spectrum Healthcare Services. He was cofounder of Spectrum Emergency Care, Correctional Medical Systems, and was also cofounder and senior vice president of Business Development/Mergers & Acquisitions, Spectrum Partnerships/Primary Care Services. Richard A. Sheff, MD, CMSL, is the chairman and executive director of The Greeley Company. He brings more than 25 years of healthcare management and leadership experience to his work with physicians, hospitals, and healthcare systems across the country. With a distinctive combination of medical, healthcare, and management acumen, he develops tailored and valued solutions to the unique needs of physicians and hospitals.

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