The Medical Staff Professional's Handbook

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9781601468529: The Medical Staff Professional's Handbook
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The essential medical staff professional's job manual

Let your experienced peers provide you with the guidance and training you need to tackle your toughest challenges. The Medical Staff Professional's Handbook is a comprehensive job manual developed by medical staff professionals (MSPs) Anne Roberts, CPMSM, CPCS, and Maggie Palmer, MSA, CPMSM, CPCS. While providing much-needed education for new MSPs, this book and downloadable toolkit also offer veterans new ideas, tips, sample policies, customizable forms, and advice for improving medical staff and credentialing processes.

After reading this book, you will be able to:

- Define the roles, tasks, and expectations for MSPs to clearly identify their priorities
- Manage FPPE and OPPE processes to effectively assess physician competency
- Streamline and improve credentialing and privileging processes with dozens of customizable forms and sample tools
- Comply with accreditation and regulatory standards by understanding the MSP's role in accreditation and the consequences of noncompliance
- Discover important tips to save time and increase efficiency on daily medical staff office tasks
- Support the medical staff and communicate with leadership

Table of Contents

About the Authors

Introduction

Acronyms and Abbreviations

Section I: The Successful Medical Staff Professional
Chapter 1: Roles and Responsibilities of Medical Staff Professionals
Chapter 2: Managing External and Internal Relationships
Chapter 3: Review of Credentialing, Privileging, and Medical Staff Standards
Chapter 4: Legal and Regulatory Considerations for Medical Staff Professionals

Section II : Effective Credentialing and Privileging
Chapter 5: The Credentialing Process
Chapter 6: Credentialing Responsibilities After the Initial Application
Chapter 7: The Privileging Process
Chapter 8: Reappointment
Chapter 9: Credentialing and Privileging Hurdles
Chapter 10: Temporary, Emergency, and Disaster Privileges and Expedited

Section III : Measuring Practitioner Competency
Chapter 11: Focused Professional Practice Evaluations
Chapter 12: Ongoing Professional Practice Evaluations

Section IV : Sample Forms and Policies

Continuing Education
This book has been approved by the National Association Medical Staff Services for 5 continuing education units. Accreditation of this educational program in no way implies endorsement or sponsorship by NAMSS.

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About the Author:

Anne Roberts, CPMSM, CPCS, is director of medical affairs at Children's Medical Center in Dallas, where she oversees the medical administration, graduate medical education, and medical staff services departments. As a consultant, she works with healthcare organizations across the country to prepare for regulatory surveys, revise bylaws, draft policies and procedures, and reorganize medical staff services departments.

Maggie Palmer, MSA, CPMSM, CPCS, is director of Scripps Centralized Credentialing Service (CCS) in San Diego. CCS provides credential verification services to one of the largest healthcare systems in Southern California, which includes five hospitals, managed care, surgery centers, and physician groups. Palmer currently serves as the president of the California Association Medical Staff Services.

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