The Complete Guide to OPPE: Strategies for Medical Staff Professionals, Physician Leaders, and Quality Directors

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9781601468642: The Complete Guide to OPPE: Strategies for Medical Staff Professionals, Physician Leaders, and Quality Directors

The Complete Guide to OPPE provides medical staff leaders, medical staff professionals, and the quality team with the tools and strategies they need to effectively carry out OPPE. Authors Evalynn Buczkowski and Valerie Handunge, and contributing author Wendy R. Crimp deliver practical guidance to build and implement an OPPE process in your institution. They provide how-to approaches to help you:

- Create and implement a comprehensive and compliant OPPE policy
- Select meaningful indicators and gather appropriate data
- Establish thresholds to identify opportunities for performance improvement
- Assess performance and help evaluators and practitioners interpret OPPE reports
- Intervene on practitioners with improvement opportunities and performance concerns

Targeted for Joint Commission accredited organizations, The Complete Guide to OPPE offers best practices for all hospitals, regardless of their accreditation provider. It walks you through the steps to develop, implement, and maintain a strong OPPE program, including:

- Developing a framework for OPPE and defining the scope of the program
- Creating a communication plan for implementing the program
- Evaluating potential indicators for fairness and feasibility of collection
- Determining who should share perceptions of practitioners and how their perception data should be interpreted
- Selecting thresholds based on indicator types and using thresholds to interpret variation
- Solving data integrity issues and minimizing data collection errors, such as attribution
- Structuring and staffing the OPPE review
- Preparing for and carrying out critical practitioner conversations about performance improvement

Table of Contents

Section 1: Developing a Strategy for OPPE
The Impetus for Practitioner Performance Improvement
Building a Successful OPPE Program
Developing an OPPE Communication Plan

Section 2: Selecting Data for the OPPE Program
Understanding Performance Indicators
Using Perception Data as a Source for OPPE Evaluations
Establishing Thresholds and Benchmarks to Interpret Performance
Solving the Attribution Problem
Developing Protocols for Low-Volume Practitioners and Advanced Practice Practitioners

Section 3: Compiling OPPE Reports and Implementing the OPPE Program
Designing Practitioner-Friendly OPPE Reports
Delivering OPPE Reports to Practitioners
Evaluating Performance and Engaging Practitioners in Performance Improvement
Conversations When OPPE Leads to FPPE

Who should read OPPE?

The Complete Guide to OPPE is the perfect companion for medical staff professionals, physician leaders, quality directors, medical executive committee members, credentials committee members, vice presidents of medical affairs, chief medical officers, and risk managers.

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About the Author:

Evalynn Buczkowski, RN, BSN, MS (Author), is regional director, clinical performance support at Henry Ford Macomb Hospitals in Clinton Township, MI. She provides leadership for the clinical and operational aspects of clinical quality, clinical informatics, public reporting/pay for performance, accreditation, medical affairs including credentialing and peer review, case management, utilization review, social work, and infection prevention. She has 25 years of healthcare experience in management, accreditation and regulatory compliance, and quality and performance improvement.

Valerie Handunge, MA (Author) is a senior healthcare strategy and operations consultant with Deloitte Consulting, specializing in care delivery quality, utilization effectiveness, and physician alignment. Prior to joining Deloitte, she played an instrumental role in developing the service model for the Advisory Board Company's Crimson ongoing professional practice evaluation module resulting in documented work-flow efficiencies and time savings. She has expertise in physician performance improvement, clinical integration and surgery, and emergency department operational efficiencies. She has presented at numerous national conferences on OPPE best practices.

Wendy R. Crimp, BSN, MBA, CPHQ, (Contributing Author) is the consulting practice director for The Crimp Resource Group. She has more than 30 years of experience in the healthcare industry and is a content expert in the areas of clinical quality improvement, credentialing, privileging, and peer review. She has authored numerous articles published in a variety of trade journals and Web resources, including HCPro's Credentialing Resource Center, and is co-author of the fourth edition of Core Privileges for Physicians from HCPro.

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HCPro; Evalynn Buczkowski RN BSN MS; Wendy R. Crimp BSN MBA CPHQ; Valerie Handunge MA
Published by HCPro Inc. (2011)
ISBN 10: 1601468644 ISBN 13: 9781601468642
New Perfect Paperback First Edition Quantity Available: 1
Irish Booksellers
(Rumford, ME, U.S.A.)

Book Description HCPro Inc., 2011. Perfect Paperback. Book Condition: New. book. Bookseller Inventory # M1601468644

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