Items related to 20 Reproducible Workshops for Listening Skills
20 Fully reproducible training workshops averaging 2 and 1/2 hours in length covering listening skills training in a variety of contexts including: Listening like a leader, Listening for the symptoms of stress, Listening to improve retention, Developing phone listening skills and much more.
Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
- Training Objectives
- Demonstrate how effective listening can enhance organisational performance
- Improve interpersonal relationships among staff
- Eliminate common blockages to listening
- Selected Workshops
- How Well do You Listen?
- Blocks to Listening
- Listening Between the Lines
- Active Listening
- Communication Styles two-way Communication
- Listening and Stress
- When the Phone Rings
- Remembering What You Hear
- Note Taking
- Concentration
- Time Guidelines
"synopsis" may belong to another edition of this title.
- PublisherHRD Press
- Publication date2014
- ISBN 10 1610142993
- ISBN 13 9781610142991
- BindingLoose Leaf
- Number of pages398
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