20 Reproducible Training Workshops for Listening Skills

 
9781610142991: 20 Reproducible Training Workshops for Listening Skills

20 Fully reproducible training workshops averaging 2 and 1/2 hours in length covering listening skills training in a variety of contexts including: Listening like a leader, Listening for the symptoms of stress, Listening to improve retention, Developing phone listening skills and much more.Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.Training ObjectivesDemonstrate how effective listening can enhance organisational performanceImprove interpersonal relationships among staffEliminate common blockages to listeningSelected WorkshopsHow Well do You Listen?Blocks to ListeningListening Between the LinesActive ListeningCommunication Styles two-way CommunicationListening and StressWhen the Phone RingsRemembering What You HearNote TakingConcentrationTime GuidelinesEach workshop takes 1-3 hours.

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Clare Sproston, Glenna E. Sutcliffe
Published by HRD Press Inc.,U.S., United States (2016)
ISBN 10: 1610142993 ISBN 13: 9781610142991
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Book Description HRD Press Inc.,U.S., United States, 2016. Loose-leaf. Book Condition: New. Language: N/A. Brand New Book. 20 Fully reproducible training workshops averaging 2 and 1/2 hours in length covering listening skills training in a variety of contexts including: Listening like a leader, Listening for the symptoms of stress, Listening to improve retention, Developing phone listening skills and much more.Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.Training ObjectivesDemonstrate how effective listening can enhance organisational performanceImprove interpersonal relationships among staffEliminate common blockages to listeningSelected WorkshopsHow Well do You Listen?Blocks to ListeningListening Between the LinesActive ListeningCommunication Styles two-way CommunicationListening and StressWhen the Phone RingsRemembering What You HearNote TakingConcentrationTime GuidelinesEach workshop takes 1-3 hours. Bookseller Inventory # AAN9781610142991

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Clare Sproston, Glenna E. Sutcliffe
Published by HRD Press Inc.,U.S., United States (2016)
ISBN 10: 1610142993 ISBN 13: 9781610142991
New Quantity Available: 1
Seller:
The Book Depository US
(London, United Kingdom)
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Book Description HRD Press Inc.,U.S., United States, 2016. Loose-leaf. Book Condition: New. Language: N/A. Brand New Book. 20 Fully reproducible training workshops averaging 2 and 1/2 hours in length covering listening skills training in a variety of contexts including: Listening like a leader, Listening for the symptoms of stress, Listening to improve retention, Developing phone listening skills and much more.Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.Training ObjectivesDemonstrate how effective listening can enhance organisational performanceImprove interpersonal relationships among staffEliminate common blockages to listeningSelected WorkshopsHow Well do You Listen?Blocks to ListeningListening Between the LinesActive ListeningCommunication Styles two-way CommunicationListening and StressWhen the Phone RingsRemembering What You HearNote TakingConcentrationTime GuidelinesEach workshop takes 1-3 hours. Bookseller Inventory # AAN9781610142991

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SPROSTON & SUTCLIFFE
Published by HRD Press (2016)
ISBN 10: 1610142993 ISBN 13: 9781610142991
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Book Description HRD Press, 2016. Loose-leaf. Book Condition: Brand New. In Stock. Bookseller Inventory # __1610142993

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