Emotions are prevalent in the library workplace leading to many questions and areas of analysis worth exploring. For example, what tools for developing emotional intelligence are used effectively in library workplaces? How can emotional labor be managed to minimize the negative effects of emotion work? How can library employees express authentic emotions while still adhering toservice expectations? How does dispositional affect how one experiences emotions - influence relationships in the workplace? What role does emotion play in effective as well as ideal library leadership and management? In this volume, we consider how emotions or related concepts such as affect, mood, or discrete feelings intersect with library administration. Offering eleven chapters ranging through inward reflection to outward practice, fourteen authors explore how theory has been applied in the study of emotion in the library workplace and provide a look at future trends in the area. Library managers will take away increased knowledge about how the library workplace can and should operate with consideration toward emotion, and will glean ideas for implementation with their own staff and services.
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This volume in the series focuses on emotion in the library, an issue that struck a deep chord perhaps because many see librarianship as caring work, where there is an expectation of emotional engagement. The topics include the potential of mindfulness in managing emotions in libraries, constructing authority in professional practice: personal reflections, into the weeds: emotions and deselection in the library, legacy practices: implications for leadership, and using civility in the form of mindful speech and action to cultivate empathy among library employees. --Annotation ©2017 Ringgold Inc. Portland, OR (protoview.com)
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