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Getting ahead in business and building a career are more difficult than ever. The Self-Development for Success Series launches with eight titles, each aimed at improving key professional skills. The books allow employees to find out how good they are, where there is room for development, and ways in which they can improve. Each title is full of exercises and questionnaires that will enable readers to undertake an ongoing assessment of their skills. Success at work means working smarter as well as harder; this collection of books gives employees a head start.
Lin Walker is a training and development consultant and specialist in the fields of personal and interpersonal communication, encompassing telephone techniques and customer service. She has worked with many major organizations training their staff on using the telephone as a way to promote business and profitability.
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- PublisherMARSHALL EDITIONS
- Publication date1998
- ISBN 10 1840281324
- ISBN 13 9781840281323
- BindingPaperback
- Number of pages96
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Telephone Techniques (Video Arts Self-improvement Workbook)
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Book Description Paperback. Condition: Very Good. Telephone Techniques (Video Arts Self-improvement Workbook) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781840281323
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Telephone Techniques (Video Arts Self-improvement Workbook)
Published by
Marshall Editions
(1998)
ISBN 10: 1840281324
ISBN 13: 9781840281323
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Book Description Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Seller Inventory # CHL6713061
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Telephone Techniques (Video Arts Self-improvement Workbook)
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781840281323
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US$ 7.12
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