Items related to Negotiation for Health and Social Service Professionals
Synopsis
We all negotiate every day, professionally and socially, yet few of us have had any training in how to do so more effectively. For professionals in health, social care and children's services, an ability to negotiate successfully is vital. Commissioning, contracting and negotiating new partnerships for delivering better services are now part of everyday life. Arguing that in the health and social services a different, less aggressive approach is required to that advocated by negotiators in the commercial sectors, Keith Fletcher explains how to prepare for and deal with negotiation situations more confidently so that settlements can be reached which satisfy all parties.
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From the Author
Keith Fletcher was Deputy Chief Inspector in the Social Services Inspectorate of the Welsh Office until the end of 1992 when he became a health and social services planning consultant. He designed and ran negotiating courses and had wide experience in training and development in the management of health and social services.
About the Author
Keith Fletcher has spent much of the past few years working with 'failing' authorities with problems caused by ineffective or non-existent collaboration arrangements. He has helped them to identify strategies and build effective partnerships. He was formerly Deputy Chief Inspector in the Social Services Directorate, Wales, trained as a social worker and his professional background is in government social services. He has previously written several books on children's, health and social services.
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- PublisherJessica Kingsley
- Publication date1998
- ISBN 10 1853025496
- ISBN 13 9781853025495
- BindingPaperback
- Number of pages152
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Negotiation for Health and Social Service Professionals (Paperback)
Published by
Jessica Kingsley Publishers, London, 1998
ISBN 10: 1853025496
ISBN 13: 9781853025495
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Paperback. Condition: new. Paperback. This text constitutes a negotiating manual which places the generic skills of negotiating specifically in the context of the health and social services. It is designed as a practical tool to give the reader an overview of the main features of negotiation and suggest ways in which they can practice and develop skills. The book also explores the changes which are taking place in the health and social services. It considers their implications for policy, management, service delivery and professional practice. The author suggests ways for individual managers and professionals in the public, private and voluntary sectors to make use of their skills to exploit the changes to best effect. Arguing that in the health and social services a different, less aggressive approach is required to that advocated by negotiators in the commercial sectors, Keith Fletcher explains how to prepare for and deal with negotiation situations more confidently so that settlements can be reached which satisfy all parties. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781853025495
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