Managing Service Quality (Quality Management in Services, Vol 1) (v. 1)

0 avg rating
( 0 ratings by Goodreads )
 
9781853962936: Managing Service Quality (Quality Management in Services, Vol 1) (v. 1)

The series on Quality Management in Services offers an overview of current trends in research and shows a number of interesting perspectives in quality and management of service processes. Diverse points of view are presented that include marketing, organisational behaviour, operations and human resources.
This book is recommended to quality managers, researchers and students who are interested in empirical studies, models and tools which are useful for improving the quality of services.

"synopsis" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

n/a
Published by Paul Chapman Pub (1995)
ISBN 10: 1853962937 ISBN 13: 9781853962936
Used Quantity Available: 1
Seller:
Better World Books
(Mishawaka, IN, U.S.A.)
Rating
[?]

Book Description Paul Chapman Pub, 1995. Book Condition: Very Good. Former Library book. Great condition for a used book! Minimal wear. Bookseller Inventory # GRP80378121

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 8.97
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

Published by .
ISBN 10: 1853962937 ISBN 13: 9781853962936
Used Paperback Quantity Available: 1
Seller:
WorldofBooks
(Goring-By-Sea, WS, United Kingdom)
Rating
[?]

Book Description . Paperback. Book Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bookseller Inventory # GOR008729779

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 59.03
Convert Currency

Add to Basket

Shipping: US$ 3.98
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

Unknown
Published by SAGE Publications Inc (1995)
ISBN 10: 1853962937 ISBN 13: 9781853962936
Used Paperback Quantity Available: 1
Seller:
Bookbarn International
(Bristol, SOM, United Kingdom)
Rating
[?]

Book Description SAGE Publications Inc, 1995. Paperback. Book Condition: Used; Good. Ships from the UK within 24 hours. Volume One. Covers creased. Bookseller Inventory # BBI2394485

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 62.88
Convert Currency

Add to Basket

Shipping: US$ 2.66
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Paul Kunst (Editor), Jos Lemmink (Editor)
Published by Paul Chapman Pub (1995)
ISBN 10: 1853962937 ISBN 13: 9781853962936
Used Paperback Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description Paul Chapman Pub, 1995. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG1853962937

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 78.70
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds

5.

Kunst, P & Lemmink, J (eds)
Published by SAGE Publications Inc (1995)
ISBN 10: 1853962937 ISBN 13: 9781853962936
Used Softcover Quantity Available: 1
Seller:
Anybook Ltd.
(Lincoln, United Kingdom)
Rating
[?]

Book Description SAGE Publications Inc, 1995. Book Condition: Fair. Volume 1. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Bookseller Inventory # 6428186

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 306.85
Convert Currency

Add to Basket

Shipping: US$ 8.12
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Kunst, P & Lemmink, J (eds)
Published by SAGE Publications Inc (1995)
ISBN 10: 1853962937 ISBN 13: 9781853962936
Used Softcover Quantity Available: 1
Seller:
Anybook Ltd.
(Lincoln, United Kingdom)
Rating
[?]

Book Description SAGE Publications Inc, 1995. Book Condition: Fair. Volume 1. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Bookseller Inventory # 6428189

More Information About This Seller | Ask Bookseller a Question

Buy Used
US$ 306.85
Convert Currency

Add to Basket

Shipping: US$ 8.12
From United Kingdom to U.S.A.
Destination, Rates & Speeds