The Emotional Intelligence Pocketbook (Management Pocketbook Series)

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9781870471954: The Emotional Intelligence Pocketbook (Management Pocketbook Series)

A survey by UMIST of managers working for a leading UK supermarket chain revealed that those with high emotional intelligence (Ei) experienced less stress, enjoyed better health, performed better and reported a better quality of life. This book defines Ei and explains why it is important. It provides a framework for understanding Ei and illustrates how to develop Ei capabilities. In addition, with the aid of a self-assessment questionnaire it offers readers the opportunity of assessing their own Ei. Over all, it aims to stimulate managers to reflect on the changing nature of organizations and the roles that they have to fulfil.

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"Loaded with practicality; you will be inspired to use your emotions in ways that make you healthier, happier and more productive." -- Dr Hendrie Weisinger, author" Emotional Intelligence at Work."

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Margaret Chapman
Published by MANAGEMENT POCKETBOOKS, LTD. LAUREL, Alresford (2002)
ISBN 10: 1870471954 ISBN 13: 9781870471954
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Margaret Chapman
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