In the new millennium, the competence of most organizations will depend on innovative deployment of new technologies for effectively managing knowledge networks for organizational performance. Many such "virtual" organizations using information and knowledge as their fundamental bases are redefining the "reality" of the traditional "brick-and-mortar" economy. In the process, they are also posing challenges and opportunities by redefining traditional thinking about industries, organizations, competition, products, services, technologies, people and economy. Knowledge Management and Virtual Organizations is a compilation of innovative and interesting theories, case studies and best practices, information and communication technologies, methodologies, methods and measures that relate to the topics of knowledge management and new organization forms such as virtual organizations.
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Dr. Yogesh Malhotra has been instrumental in defining the cyber-strategy and vision for the globally branded online portal and global virtual community of practice in the capacity of the founder, chairman and chief knowledge architect of @Brint.com. Guided by his vision of networked knowledge based service model, @Brint.com has achieved the stature of the world renowned online portal on knowledge management and e-business and the most renowned global virtual community of practice in knowledge management and e-business. Over the first year of its incorporation, this globally-branded Net enterprise has evolved into the leading worldwide sponsor of e-business and knowledge management activities, including Net marketing campaigns for IBM, Ogilvy One, Find/SVP, Frost & Sullivan, and high-profile Silicon Valley based B2B dot com enterprises. His passion for defining new knowledge-based e-business models is backed by 18 years experience as top executive advisor, senior con! sultant and executive engineer for think tanks, hi-tech firms, multinationals and governments. He is a founding member and served as invited contributing editor for Ziff Davis' Standard for Internet Commerce involving a broad alliance of leading worldwide thinkers, practitioners and academics. He has served on the Knowledge Management advisory panels for Arthur Andersen managing partners, Government of Netherlands and US Federal Government's Inter-Agency Benchmarking & Best Practices Council, and delivered invited keynotes to top executives of Silicon Valley based organizations, US Baldrige Award winning corporations, and top 600 information technology executives in the Government of Mexico. He has delivered invited seminars on Knowledge Management for executive programs at Kellogg Graduate School of Management and Carnegie Mellon University, and delivered invited presentations for The Conference Board and other leading forums featuring world's leading authors, visionaries, CE! Os and venture capitalists. Before founding @Brint.com, Yogesh Malhotra held senior Information Systems consulting and executive leadership positions involving transnational knowledge transfer, knowledge sharing and knowledge codification for some of the largest multi-billion dollar global corporations and multinationals in business applications software development, banking and finance, and automobile manufacturing. He is a Certified Computing Professional of the Institute for Certification of Computing Professionals, a Chartered Engineer and life member of The Institution of Engineers, and award-winning member of the Academy of Management. His credentials include Bachelor of Engineering with high distinction, MBA with highest honors, and Ph.D. in Information Systems and Knowledge Management from the University of Pittsburgh Katz Graduate School of Business. He is profiled in the Who's Who in the World, Marquis' 2000 Millennium Edition.
The first section of the book covers frameworks, models, analyses, cases studies and research on the integration of knowledge management within virtual organizations, virtual teams and virtual communities of practice. Key themes covered in this section include business model innovation; design of virtual organization forms including virtual corporations, Net-based models, virtual teams and inter-organizational networks; strategies and technologies for knowledge management; tools, techniques and methodologies for enabling knowledge capture, knowledge sharing and knowledge transfer as well as related collaboration, competition and co-optation at intra- and inter-organizational levels. The focus of the second section is on key success factors that are important for enabling knowledge management and realizing virtual models of business transformation. Key knowledge management themes addressed in this section relate to organizational transformation; analysis and design ! of knowledge systems and processes; role of organizational control systems; creating successful communities of practice; role of internal and external employees and customers in creation of organizational knowledge; knowledge acquisition and management; and information quality issues.
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