Project managers will enjoy learning more about "value" and "customer" in this breakthrough book. Putting value and customer needs at the center of a project management effort is a key point in the book, and Thiry’s well-written Value Management Practice clearly explains how to make it happen.
Thiry begins with a short history of value management. During World War II, shortages of critical resources, such as steel and aluminum, forced manufacturers to use available, seemingly inferior, materials and alternate designs. Creativity became key! When the inexpensive products performed better than the originals, value engineering was born. Its goal was to produce top-quality products at reduced cost. By century’s end, the field had broadened to become value management, with customer satisfaction as the primary determinant of product quality.
This valuable book outlines the scope of practice from which you can learn the principles, concepts, tools, and techniques to create value-added project management. Value integration in project management will enhance your communications and team spirit, increase your knowledge of the project to facilitate decision-making, lead to optimum overall performance with fewer resources, and generally improve your projects and your organization.
"synopsis" may belong to another edition of this title.
Michel Thiry, AIA, PMP, MAPM, CVS, CVM, is a registered architect with over 20 years of experience. He conducts value studies for Bovis-Europe, London.
"About this title" may belong to another edition of this title.
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