Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise (Program for Southeast Asian Studies Monograph Series)

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9781881052487: Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise (Program for Southeast Asian Studies Monograph Series)

Corporations spend millions on employee training and development, executive education, total quality management and re-engineering. Much of this money is wasted because the preliminary analysis and diagnosis has not been done to link performance improvement programmes to an organization's real business needs, goals and processes. "Analysis for Improving Performance" details the front-end work essential to the success of any performance improvement effort. In clear language and easy-to-follow steps, human resource development expert Richard A. Swanson shows how to do the rigorous preparatory analysis that defines and shapes successful performance improvement efforts. Using Swanson's analysis methods allows programme developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills knowledge and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. Augmented by exercises and illustrative examples, and dozens of ready-to-use worksheets and forms throughout, "Analysis for Improving Performance" maps the critical first steps in performance improvement.

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About the Author:

Richard A. Swanson is Distinguished Research Professor of Human Resource Development and the Sam Lindsey Chair in the College of Business and Technology at The University of Texas at Tyler. He is also a University of Minnesota professor emeritus. Swanson is an internationally recognized authority on performance improvement and organizational change, human resource development, and results assessment. His recent work has focused on theory building research.

Review:

This book offers the most practical and comprehensive system ever for defining how people do their jobs. The techniques are straightforward, easy to learn, and effective. I've seen them make a real contribution to personal and organizational performance. -- Gary R. Sisson, president, Paradigm Corporation

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Richard A. Swanson
Published by Berrett-Koehler Publishers (1994)
ISBN 10: 1881052486 ISBN 13: 9781881052487
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Swanson, Richard A.
Published by Berrett-Koehler Publishers (1994)
ISBN 10: 1881052486 ISBN 13: 9781881052487
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