Customers as Partners - Building Relationships That Last

3.78 avg rating
( 9 ratings by Goodreads )
 
9781881052548: Customers as Partners - Building Relationships That Last

Chip R. Bell--author of the popular Managing ""Knock Your Socks Off"" Service--presents a clear blueprint for maximizing business success by enhancing customer loyalty and building lasting relationships. Each chapter includes an illustrative story and key principles. ""Excellent advice"".--Ken Blanchard.

"synopsis" may belong to another edition of this title.

From the Back Cover:

Astute Managers and entrepreneurs already know that customer loyalty is an absolute necessity for profitable businesses in the '90s and beyond. They have invested in this knowledge by initiating a wide variety of quality service programs intended to dazzle customers. Yet, beyond the reach of these programs, and the books that promote them, are the real human relationships on which customer loyalty is based. Going beyond the external forms of outstanding service, Customers As Partners vividly shows how lasting success depends upon creating sustaining personal bonds. Identifying these bonds as the true source of a company's profitability, this ground-breaking work provides insights on how to keep the quality of these relationships central in every interaction. It offers a model of partnership that is not just value-added, but value-based.

Review:

"Master the lessons in this book, and all your partnerships will improve." -- James A. Autry, author of Love and Profit and Life and Work

"Without question, the future lies in partnering. Chip Bell beautifully spells out the whys, whats, and hows." -- Stephen Covey, author of The 7 Habits of Highly Effective People

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Bell, Chip R
Published by Berrett-Koehler Publishers
ISBN 10: 1881052540 ISBN 13: 9781881052548
New Hardcover Quantity Available: 3
Seller:
K&H Entertainment
(Ronkonkoma, NY, U.S.A.)
Rating
[?]

Book Description Berrett-Koehler Publishers. Hardcover. Book Condition: New. 1881052540. Bookseller Inventory # Z1881052540ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 5.99
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

2.

Chip R Bell
Published by Berrett-Koehler Publishers (1994)
ISBN 10: 1881052540 ISBN 13: 9781881052548
New Hardcover Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description Berrett-Koehler Publishers, 1994. Hardcover. Book Condition: New. Bookseller Inventory # DADAX1881052540

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 9.49
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds

3.

Bell, Chip R
Published by Berrett-Koehler Publishers (1994)
ISBN 10: 1881052540 ISBN 13: 9781881052548
New Hardcover Signed Quantity Available: 1
Seller:
Fairlane Books
(Saint Albans, VT, U.S.A.)
Rating
[?]

Book Description Berrett-Koehler Publishers, 1994. Hardcover. Book Condition: New. Dust Jacket Condition: NEW. New Hardcover new jacket, Signed and dedicated by author to previous owner Satisfaction Guaranteed, International Shipping, Photos upon request. Signed. Bookseller Inventory # SKU0238034

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 19.31
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

4.

Bell, Chip R
Published by Berrett-Koehler Publishers
ISBN 10: 1881052540 ISBN 13: 9781881052548
New Hardcover Quantity Available: > 20
Seller:
Mediaoutlet12345
(Springfield, VA, U.S.A.)
Rating
[?]

Book Description Berrett-Koehler Publishers. Hardcover. Book Condition: New. 1881052540 *BRAND NEW* Ships Same Day or Next!. Bookseller Inventory # SWATI2132581732

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.56
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

5.

Chip R Bell
Published by Berrett-Koehler Publishers (1994)
ISBN 10: 1881052540 ISBN 13: 9781881052548
New Hardcover First Edition Quantity Available: 1
Seller:
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description Berrett-Koehler Publishers, 1994. Hardcover. Book Condition: New. book. Bookseller Inventory # M1881052540

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 30.91
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

6.

Bell, Chip R
Published by Berrett-Koehler Publishers (1994)
ISBN 10: 1881052540 ISBN 13: 9781881052548
New Hardcover Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description Berrett-Koehler Publishers, 1994. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # P111881052540

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 35.51
Convert Currency

Add to Basket

Shipping: US$ 1.99
Within U.S.A.
Destination, Rates & Speeds

7.

Chip R. Bell
Published by Berrett-Koehler Pub (1994)
ISBN 10: 1881052540 ISBN 13: 9781881052548
New Hardcover Quantity Available: 1
Seller:
Revaluation Books
(Exeter, United Kingdom)
Rating
[?]

Book Description Berrett-Koehler Pub, 1994. Hardcover. Book Condition: Brand New. 1st ed edition. 235 pages. 9.75x6.25x1.00 inches. In Stock. Bookseller Inventory # zk1881052540

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 44.65
Convert Currency

Add to Basket

Shipping: US$ 8.03
From United Kingdom to U.S.A.
Destination, Rates & Speeds