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Every time you talk to a customer, you have additional sales opportunities you’re likely not taking advantage of. And many of your customers would buy more from you, but they don’t know what you have, they’re not asked, or they’re not asked in the right way. Just think of all the money that is being left on the table, and it takes very little effort or expertise to get it!
In "Add-On Selling" you can learn exactly how to cross-sell, up-sell, sell more inquiries, sell on service calls ... even sell on complaint calls to maximize the profits from opportunities that show up on your phones each and every day!
Just think of the orders you handle every day. What if you could increase your order size by 15% on only one out of every 10 calls? How much would that be worth? (And these are conservative estimates; most companies do MUCH more!) The great part is, these profits present themselves to your business each and every day!
This 256-page book shows you how easy it is to get that business.
You'll Get ...
Specific word-for-word examples, along with case studies for,
-The Four-Step Process for Add-On Selling
-The Cross-Selling Process
-The Up-Selling Process
-How to Turn Leads Into Sales
-Selling on Complaint Calls ...
...and MUCH more.
"synopsis" may belong to another edition of this title.
Jim Domanski is president of Teleconcepts Consulting, a firm specializing in helping businesses use the phone more profitably to increase slaes and generate leads. He's also the author of "Profiting by Phone.", and hundreds of articles on selling. Jim has provided consulting and training for businesses in Canada, the US, and Europe since 1984.
"About this title" may belong to another edition of this title.
Book Description Business by Phone, 2002. Condition: New. book. Seller Inventory # M1881081117
Book Description Business by Phone, 2002. Paperback. Condition: New. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 1881081117n