Customer Focused Selling Techniques: Pinpoint Sales Skill Development Training Series

 
9781882181964: Customer Focused Selling Techniques: Pinpoint Sales Skill Development Training Series


Customer Focused Selling Techniques
presents effective selling tactics, strategies and techniques. It helps sales people to improve their sales performance, make more sales and improve customer satisfaction by applying customer focused selling techniques.

Sales people are educated in the specific process, strategies and techniques that encompasses the concepts of customer focused selling, which leads the prospects through a series of mutual agreements that ultimately leads to a logical conclusion, which is the sale, resulting in fewer objections, improved customer understanding of the value delivered, generating greater after the sale levels of satisfaction, generating additional sales and referrals.

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From the Author:


Customer Focused Selling Techniques is a training guide that features eight training lessons, each presenting a unique concept, eight sets of questions to facilitate comprehension and eight individual action plans to transfer learning to the working environment. It is unique as it:

  • Is tightly targeted to a focus on how to effectively develop customer focused selling techniques to close more sales
  • Delivers the appropriate amount of expertise
  • Focuses on sales skills needed to develop customer focused selling techniques
  • Shares best practices to effectively develop customer focused selling techniques to close more sales
  • Comes with step-by-step instructions on how to effectively develop customer focused selling
  • Contains practical strategies, tips and techniques on how to effectively develop customer focused selling techniques to close more sales
  • Is flexible in the use and application in a variety of working environments
Customer Focused Selling Techniques also can be:
  • Used for standalone self-directed training for individual salespeople
  • Employed as a training and study guide for small sales teams
  • Adapted to deliver classroom training for formal training
  • Utilized as a discussion guide for small sales teams
  • Used as a coaching tool to remedy poor performance or teach new skills
  • Accessed as a reference tool when problems occur in the future
The use of Customer Focused Selling Techniques is most effective when the training is combined with actual information, experiences and examples shared by your salespeople.

Customer Focused Selling Techniques will teach you or your salespeople:
  • The goals, objectives and standards of customer focused selling
  • Strategies to effectively sell using customer focused sales techniques
  • The best customer focused sales practices
  • Triggering points in the customer focused sales cycle
  • How to apply specific customer focused selling techniques
  • How to make the transition to customer focused selling
  • Specific techniques to make your selling concepts and methods totally customer focused
The Problems This Book Addresses:

What is it worth to you if you could solve one or more of the following problems?
  • Either you or your salespeople's sales process doesn't match their customer's buying process
  • Either you or your salespeople fail to comprehend how to improve their performance through customer focused selling techniques
  • Either you or your salespeople are unable to understand the specific triggering points in the customer focused selling cycle
  • Either you or your salespeople do not know how to apply specific customer focused selling techniques
  • Either you or your salespeople are incapable of making the transition to customer focused selling
  • Either you or your salespeople fail to understand specific techniques to make selling concepts and methods totally customer focused
The Benefits Gained By Using this Book:
  • Salespeople who improve their customer focused selling skills
  • Salespeople who effectively improve performance through customer focused selling techniques
  • Salespeople who know the triggering points in the customer focused selling cycle
  • Salespeople who apply specific customer focused selling techniques
  • Salespeople who know how to make the transition to customer focused selling
  • Salespeople who make selling concepts and methods totally customer focused

About the Author:


Timothy F. Bednarz, Ph.D. is the author of the 125 books included in Pinpoint Skill Development Training Series. He has also authored Great! What Makes Leaders Great, which was selected by "Foreword Review Magazine" as one of the top ten career books published in 2011, as well as a finalist in the "2011 Foreword Review Book of the Year Awards." He is also a contributing author of "Practical Ethics for the Food Professional" (Wiley and Sons, New York, NY), which will be published in 2013.

Dr. Bednarz brings a wide spectrum of over 30 years of professional experience as a business consultant and entrepreneur, buttressed by years of extensive research on the best practices of successful entrepreneurs and business leaders to create a number of truly unique books and content published on his blog and in a number of magazine articles.

He has the distinctive ability to organize data and information to visualize trends and patterns to develop and highlight effective solutions, as well as to take complex topics and concepts and make them understandable to the average person. This allows him to develop unique insight and perspectives, which he shares with his readers and audiences in his books and presentations. It is because of these abilities, that his books are unique in the content he provides, including focusing how to apply his recommended solutions to the workplace.

His work incorporates the lessons he learned from his own personal struggles as an entrepreneur, where he experienced disappointments and adversity and succeeded through a personal vision, supported by his persistence and perseverance, allowing him to empathize with his audience and present unique solutions from the perspective of one who has been in the trenches and who communicates what works and what detours and barriers to avoid.

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