Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results (Quality Improvement Series) - Softcover

Richard Y. Chang

 
9781883553067: Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results (Quality Improvement Series)

Synopsis

Poor quality can cost organizations 20 to 25 percent of their gross revenues and can be disastrous in today's competitive environment. CPI philosophy and techniques will not only ensure your ability to compete for world-class performance, but also help you pull ahead of the competition.

"synopsis" may belong to another edition of this title.

About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9780787950835: Continuous Process Improvement: A Practical Guide (Quality Improvement Series)

Featured Edition

ISBN 10:  0787950831 ISBN 13:  9780787950835
Publisher: Pfeiffer, 1999
Softcover