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The Florence Prescription is a heartwarming fictional story with a powerful real world message for today s hospitals. In helping Memorial Medical Center build a culture of ownership, Carol Jean Hawtrey with the help of Florence Nightingale create a roadmap that every hospital can follow to create a more positive and productive workplace and a build a sustainable source of competitive advantage. In the form of a business parable, the story shows readers why the invisible architecture of core values, corporate culture, and emotional climate is more important than bricks and mortar for creating patient, physician and employee loyalty, and describes eight essential characteristics of a culture of ownership. Dozens of practical strategies for fostering a more positive and productive organization are woven into the story.
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Joe Tye is CEO and Head Coach of Values Coach Inc., which provides consulting, training and coaching on values-based leadership and cultural transformation. Tye earned a masters degree in hospital and health administration from The University of Iowa and an MBA from the Stanford Graduate School of Business, where he was class co-president. Prior to founding Values Coach in 1994, he was chief operating officer for a 750-bed community teaching hospital. He was founding president of the Association of Air Medical Services, and was a leader in the campaign to eliminate unethical tobacco industry marketing practices. He is the author or coauthor of ten books on personal motivation and organizational leadership, and publisher of the Spark Plug newsletter, which has an international readership. Joe is a frequent speaker on values-based leadership and personal motivation, and has worked with organizations across North America to help promote a more positive and productive workplace.Review:
People are hungry for to rediscover the heart of healthcare. The Florence Prescription goes a long way in helping us on that journey of rediscovery. --From the foreword by Charles S. Lauer, Author of Decency and former Executive Publisher, Modern Healthcare
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