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This book is about the enhancement of service-more along the lines of "if you build it, they will come." A wise person once told me, "Trust love. Even if your love of person is in deep water, stay in love with love. Your trust in love will bring you to the other side." I think that trust is equally plausible when the target of our love is a customer. If we approach the relationship from the position of love, we will rarely be forsaken and often be richly rewarded with the joy of service, and sometimes with the loyalty of the customer.
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Book Description Executive Excellence Publishing, 2000. Unknown Binding. Condition: Very Good. ***SIGNED BY AUTHOR******VERY GOOD CONDITION***Clean pages.Moderate edge wear to cover. We specialize in non-fiction books. Follow us on facebook, instagram, and twitter at lotobooks. Seller Inventory # SKU0004766