Book with CD-ROM for Word 6.0 (or greater) for Windows. A hands-on and result-oriented working tool ! This documentation development tool guides the user through the documentation development process of an ISO 9002 quality system for Chemicals Distributors. The book contains an introduction to the documentation development process and a documentation model containing a quality manual, 19 quality system procedures and 42 operating procedures and work instructions with 52 control forms documenting the operational activities and responsibilities of Environment and Safety, Purchasing, Customer Service, Quality System Administration and Warehouse. Important issues of the chemicals industry are addressed, such as Material Safety Data Sheets, Certificates of Analysis, Product Shelf Life, Emergency Response Plan, Dangerous-Product Incidents, Responsible Distribution, etc.. A detailed checklist with all requirements of ISO 9002 assists with the assessment, development and review of documentation and ensures compliance with the standard. The included CD-ROM provides for the easy and effective development, use and editing of documents and data contained in the documentation model.
An effective approach for the development of quality system documentation is outlined, including the types of documents, options for document control and document formats, as well as an overview of the quality system elements of the standard and the document structure of the documentation model. Based on the principle "one picture is worth a thousand words", the documentation model documents a complete quality system of a distributor, who's business activities are the purchasing, warehousing, marketing, sales and distribution of chemicals. The documentation model, which can easily be followed and modified to fit a company's specific needs, can be used by any chemicals distributor as an example or guidance for preparing the required documentation for an ISO 9002 quality system. The manual outlines the company's quality policy and how activities which affect quality are to be performed. Documented quality system procedures structured by ISO 9000 elements define tasks and responsibilities to ensure compliance with ISO 9002. More detailed operating procedures and work instructions describe departmental responsibilities and activities. Since the documentation model provides real examples, it eliminates guess work, setbacks and uncountable moments of frustration when preparing the required quality system documentation.
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