One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients and clients, and, if it's too late for that, how to handle even the most frightening of situations safely.
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Destination, rates & speedsSeller: AwesomeBooks, Wallingford, United Kingdom
Paperback. Condition: Very Good. Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781899398027
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Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781899398027
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Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Ships from the UK. Used book that is in clean, average condition without any missing pages. Seller Inventory # 52234860-20
Quantity: 2 available
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41872999-75
Quantity: 1 available
Seller: Merandja Books, Cornwall, United Kingdom
Paperback. Condition: Fine. First Thus. A paperback book in fine condition, dated 1999. How to defuse the conflicts that can lead to violence in the workplace. Seller Inventory # 029825
Quantity: 1 available