Changing How You Manage and Communicate Change (Soft Skills for It Professionals)

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9781905356942: Changing How You Manage and Communicate Change (Soft Skills for It Professionals)

As heralds of change, you who work in and with IT will benefit from reading this book. You will better understand your own reactions to change and those of users, customers, employees and suppliers. You will more confidently be able to explain why a one-size-fits-all change management plan doesn t work and how to make it more flexible. You ll understand more clearly why there is always a productivity drop when a change is introduced and how to help people get up the learning curve more quickly. This book is chock full of useful models and tips that will increase your ability to deal with change more effectively, and help others do so as well. Having spent most of her career working in and with IT organizations, Naomi Karten has written this book for IT professionals and those who work with IT. These groups are the primary audience and the context for most of the examples and stories. But everything in the book applies to any line of work, even if it doesn't entail contact with IT.

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About the Author:

Highly experienced professional speaker and seminar leader, Naomi Karten, has spent most of her career working in and with IT organizations. Drawing on her psychology and IT background, Naomi works with numerous organizations to help them improve customer satisfaction, manage change, and strengthen teamwork. Naomi has already delivered seminars and presentations to more than 100,000 people around the world.

Review:

I ve really been enjoying reading Changing How You Manage and Communicate Change , and found myself really living it! Just as I began reading, a foreign element entered our lives. It wasn t really all that significant, or at least shouldn t have been, except for the way in which it was introduced with zero communication. The Chaos section of the book not only explained what we were feeling but helped us through our experience. --Dorothy Graham, software testing expert

I ve started reading your book and have already found it extremely helpful (even after just reading a chapter and a half). This book couldn t have come to me at a better time. --Francesca Matteu, editor

This book is a treasure because of the countless stories and examples which show the deep experience Naomi Karten has had in managing and communicating successfully during change, and to which every reader can relate. I highly recommend this book to anyone managing and/or undergoing a change (and who is not?). --Jutta Eckstein, agile consultant

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Book Description IT Governance Publishing, United Kingdom, 2009. Paperback. Book Condition: New. New ed.. Language: English . Brand New Book ***** Print on Demand *****.How has your organisation changed recently? How did the people in it or associated with it react? Was it in exactly the same way? Do you have more changes coming up? People s reactions vary depending on a number of factors, including personality types, misconceptions, their personal circumstances and the influences of their work and life experiences. This new book will enable you to recognise and accept these differences, and even harness them for the benefit of the business. Changing How You Manage and Communicate Change , written by speaker and consultant, Naomi Karten, is specifically for IT professionals and those working closely with IT. However, you will find that the experiences highlighted in this book apply equally to anyone in any industry who needs to lead change. Benefits to business include: * Manage inevitable changes within your organization to their best advantage * Fine tune your management skills by gaining a better understanding of your own reactions to change as well as those of users, customers, suppliers and employees * Find out what s unique about your business and why a one-size-fits-all change management approach simply doesn t work * Be better prepared by discovering how to make your change management plan more flexible * Understand how the introduction of change affects productivity and what you can do about it * Learn how to help people to cope with change more positively and effectively. Bookseller Inventory # APC9781905356942

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Book Description IT Governance Publishing, United Kingdom, 2009. Paperback. Book Condition: New. New ed.. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. How has your organisation changed recently? How did the people in it or associated with it react? Was it in exactly the same way? Do you have more changes coming up? People s reactions vary depending on a number of factors, including personality types, misconceptions, their personal circumstances and the influences of their work and life experiences. This new book will enable you to recognise and accept these differences, and even harness them for the benefit of the business. Changing How You Manage and Communicate Change , written by speaker and consultant, Naomi Karten, is specifically for IT professionals and those working closely with IT. However, you will find that the experiences highlighted in this book apply equally to anyone in any industry who needs to lead change. Benefits to business include: * Manage inevitable changes within your organization to their best advantage * Fine tune your management skills by gaining a better understanding of your own reactions to change as well as those of users, customers, suppliers and employees * Find out what s unique about your business and why a one-size-fits-all change management approach simply doesn t work * Be better prepared by discovering how to make your change management plan more flexible * Understand how the introduction of change affects productivity and what you can do about it * Learn how to help people to cope with change more positively and effectively. Bookseller Inventory # LIE9781905356942

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Book Description It Governance Ltd. Paperback. Book Condition: New. Paperback. 180 pages. Dimensions: 8.3in. x 5.4in. x 0.3in.As heralds of change, you who work in and with IT will benefit from reading this book. You will better understand your own reactions to change and those of users, customers, employees and suppliers. You will more confidently be able to explain why a one-size-fits-all change management plan doesn t work and how to make it more flexible. You ll understand more clearly why there is always a productivity drop when a change is introduced and how to help people get up the learning curve more quickly. This book is chock full of useful models and tips that will increase your ability to deal with change more effectively, and help others do so as well. Having spent most of her career working in and with IT organizations, Naomi Karten has written this book for IT professionals and those who work with IT. These groups are the primary audience and the context for most of the examples and stories. But everything in the book applies to any line of work, even if it doesnt entail contact with IT. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9781905356942

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