Excellence Professionals: A Useful Guide

 
9781906993115: Excellence Professionals: A Useful Guide
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Excellence professionals are a new breed of career minded and dedicated professionals who support the growth and development of organisations. The book presents the profession of assessment for excellence through considerable review of the evolution of similar professions over the last 100 years or so. It also tracks the original birth of the word 'assessment' and links organisational assessment with the inception of the first quality awards in the USA, initially, and later in Europe and gradually spreading to different parts of the world. The book also covers the various skills and competencies that true excellence professionals who are associated with external assessment of organisations must possess.

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