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Finally - an easy way to improve communication with your Spanish-speaking customers. This helpful manual & audio CD offers English to Spanish translations & pronunciations of words and phrases specific to tellers, personal bankers and service representatives. It is an invaluable learning tool for communicating with customers & prospects in the rapidly growing Hispanic community.
Workplace Spanish® for Banking & Credit Unions has been developed from training classes conducted with banks and financial institutions. Organized by topic, this quick-reference manual contains more than 350 frequently used terms and expressions for retail banking. It also contains a "drills for skills" quiz section, an alphabetical keyword list for easy lookup, and a series of real-world practice conversations.
You’ll quickly master Spanish pronunciation and be able to engage in short conversations including meeting & greeting customers, cashing & depositing checks, asking for identification, opening an account, and much more.
The one-hour audio CD covers all phrases covered in the book, plus pronunciation tips, suggestions on how to learn quickly, and practice conversations. The CD features both a native Spanish speaker and a non-fluent, yet accurate English speaker repeating the terms and phrases. Newcomers to Spanish find this a great advantage over traditional language tapes.
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You don’t have to be fluent to be effective!™ Our programs are used by top companies, colleges and trade associations to learn job-specific Spanish without struggling through grammar & rules.From the Author:
Workplace Spanish® programs are designed to help you communicate in Spanish, simply but effectively, in your occupation. They promote teamwork & efficiency, reduce accidents & mistakes, and enable you to give better service to Latino customers.
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Book Description Workplace Spanish, Inc., 2001. Spiral-bound. Condition: New. Never used!. Seller Inventory # P111930134258