Workplace Spanish for Police Officers & 911 Dispatchers

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9781930134379: Workplace Spanish for Police Officers & 911 Dispatchers
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The rapid growth of the Hispanic population & workforce has created critical communication challenges for business, government, health care and education. These language barriers often result in serious accidents, quality mistakes, and poor service where it matters most in the workplace.

Workplace Spanish® programs are designed to cut through language barriers by enabling adults to communicate, simply but effectively, with Spanish-speaking co-workers, customers, patients or citizens. No grammar, no language rules, no prior Spanish experience necessary.

All Workplace Spanish® programs include an 8.5" x 11" spiral bound manual and a complimentary audio CD. The manual is organized into 5 sections:

1. Introduction, Learning Tips, Spanish & Phonetic pronunciation 2. Over 500 important Spanish terms & expressions for a particular occupation 3. Practice conversations that are relevant to the particular workplace 4. "Drills for Skills" Quiz section to test one's knowledge and progress 5. Alphabetical keyword list or glossary

Workplace Spanish® for Police Officers is designed for law enforcement officers and 9-1-1 dispatchers. The purpose is to help first respondents to communicate with Spanish speakers. It stresses short, simple communication asking brief questions and giving easy to understand commands.

These key topics are included in the program:

- Greeting citizens - Asking basic language questions - Numbers, Time, Timing, Days - Traffic stops and Field interviews - DUI and Drug stops - Burglary and domestic violence - Questioning Victims & Witnesses - Officer Safety - 9-1-1 Dispatcher questions and statements

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From the Publisher:

You don’t have to be fluent to be effective!™ Our programs are used by top companies, colleges and government agencies to learn job-specific Spanish without struggling through grammar & rules.

From the Author:

Workplace Spanish® programs are designed to help you communicate in Spanish, simply but effectively, in your occupation. They promote teamwork & efficiency, reduce accidents & mistakes, and enable you to give better service to Latino customers.

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Sutula, Tom
Published by Workplace Spanish, Inc.
ISBN 10: 1930134371 ISBN 13: 9781930134379
Used Quantity Available: 1
Salish Sea Books
(Bellingham, WA, U.S.A.)

Book Description Workplace Spanish, Inc. SPIRAL-BOUND. Condition: Good. 1930134371 ** CD is included **; Good; Softcover, Spiral Binding; Moderate wear to the covers; Pages are clean & unmarked; This book will be stored and delivered in a sturdy cardboard box with foam padding; Large Format (Quatro, 10.75" - 11.75" tall); Blue and white covers with title in white lettering; 2nd Edition; 2004, Workplace Spanish, Inc.; 46 pages; "Workplace Spanish for Police Officers & 911 Dispatchers," by Tom Sutula. Seller Inventory # SKU-T39AJ00408235

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