Like the manager of any team, a good IT manager is not only an expert in their field, but also an expert at dealing with people. Managing the personalities, expectations, and realities of each team member can be difficult. It's especially challenging in the constantly changing world of IT. That's why TechRepublic created Fast Track: Managing Effective Teams. With 61 lessons devoted to making you a better manager, this self-installing training CD-ROM will help steer your team through difficulties and create a winning situation. Learn at your own pace how to set boundaries, present opportunities, deal with conflict, provide constructive feedback, and reward contributions using the management tools and templates on this CD.
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