Billing Dictionary, BSS, Customer Care and OSS Technologies and Systems

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9781932813388: Billing Dictionary, BSS, Customer Care and OSS Technologies and Systems

Billing Dictionary provides definitions and illustrations covering the latest billing systems and technologies needed to track and bill for services. Many changes continue to occur in billing systems and this book is the perfect solution for those involved or interested in the operation of billing systems and service bureaus. This reference book explains the latest billing technologies, assists with the explanation of technologies by using many diagrams and pictures. It is a great reference tool that allows people to effectively communicate with other people involved in the billing industry. The convergence of technologies and systems means more competitors and new industry terms. As a result, communicating with others has become an alphabet soup of acronyms and technical terms. Billing Dictionary solves this challenge by providing definitions of the latest technical terms and acronyms along with self-explanatory diagrams. This reference includes: - Over 8,000 of the latest Billing, Customer Care, and OSS definitions - 2,000+ of the latest industry terms and acronyms - More than 200 diagrams and photos to help explain complex definitions - Includes directories of billing related magazines and associations - World currency index To ensure this dictionary contains the latest definitions, 12 experts were used from different sectors of the billing industry to add and edit definitions. Many of the definitions were created using our technical books that have been edited by hundreds of industry reviewers. Diagrams and pictures in the dictionary assist the understanding of technical terms by providing functional and operational views.

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About the Author:

LAWRENCE HARTE is the president of APDG, a provider of expert information to the telecommunications market.

Mr. Harte has over 23 years of experience in the electronics industry, including company leadership, product management, development, marketing, design, and testing of telecommunications (cellular), radar, and microwave systems. He has been issued patents relating to cellular technology. He has authored over 75 articles on related subjects and has been a speaker and panel moderator at industry trade events.

Mr. Harte earned an executive MBA at Wake Forest University and received his B.A. from the University of the State of New York. During the TDMA digital cellular standard development process, Mr. Harte served as an editor and voting company representative for the Telecommunications Industries Association (TIA) TR45.3., digital cellular standards committee.

As of 2001, Mr. Harte has authored and co-authored over 20 books relating to telecommunications technology. He has served as a consultant and expert witness for leading companies including Ericsson, Siemens, VLSI, AMD, Casio, Samsung, Sony, ATT, Nokia, Hughes, and many others.

RICHARD LEVINE is the founder and principal engineer of Beta Scientific Laboratory and is also Adjunct Professor of Electrical Engineering at Southern Methodist University. He is active as a technology consultant to many firms developing new cellular and PCS systems and products used in Brazil, Canada, England, France, Germany, Israel, Korea, Mexico, and the United States.

Mr. Levine is a well-known teacher of cellular and PCS technology to people in the industry. He was formerly the chairman of several working groups in the North American digital cellular standards development.

Mr. Levine earned the Bachelor, Master, and Doctor of Science degrees from M.I.T., is licensed as a Professional Engineer, and has earned both amateur and professional radio operator licenses. He has been issued several patents on telecommunications, computer systems, and related technologies.

ROMAN KITKA is the Director, Strategy and Business Crteation, Nokia Ventures Organization. He is a seasoned wireless communications industry veteran, innovator, and visionary.

During his 17 + years in wireless communications, he has held product planning and development, marketing, and market/business development positions with leading wireless manufacturers including Nokia Mobile Phones, Panasonic, GoldStar, and OKI Telecom. Mr. Kitka has influenced several cellular mobile, transportable, and portable phone model designs, features, and functionality. His efforts have resulted in the first cellular payphone, first cellular PBX adjunct "Business Link," voice recognition dialers, as well as the first PCS product launch in the U.S.

Mr. Kitka posssess exceptional foresight and understanding of global market needs, both from anthropological and psychological aspects, as well as the opportunities provided by existing and future wireless communications, Internet and related technologies, and business.

Mr. Kitka, a graduate of Rutgers University in New Jersey, is a co-author of the books CDMA IS-95 FOR CELLULAR AND PCS: Technology, Economics & Services; DELIVERING xDSL; 3G CELLULAR AND PCS DEMYSTIFIED; and WAP DEMYSTIFIED. Mr. Kitka has been a speaker at several wireless communications and Internet conferences and events, both in the U.S. and internationally.

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