Integrated Enterprise Excellence, Vol. I: The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard

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9781934454121: Integrated Enterprise Excellence, Vol. I: The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard
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This book has been compared to The Goal by Eliyahu Goldratt, which uses a fictional-prose-narrative approach to describe theory of constraints (TOC).  This book provides a similar story approach to describe a methodology that goes beyond lean Six Sigma process improvement techniques and the Balanced Scorecard.

 

In this easy-to-read book, four MBA friends (Hank, Jorge, Wayne and Zack) discuss during golf outings their organization’s attempts to enhance the business. The implementation and deployment shortcomings of the traditional process improvement and performance-measurement techniques of Six Sigma, lean, and the Balanced Scorecard are discussed.  During evolving conversations, Jorge uncovers the Integrated Enterprise Excellence (IEE) system. Jorge shares with his friends the benefits of IEE.

 

Benefits of an enhanced Operational Excellence system that goes beyond lean Six Sigma and the Balanced Scorecard:

 

The nine-step IEE methodology structurally links predictive performance metrics with the processes that created them. IEE provides the direction, through the blending of analytics with innovation, for identification of focus improvement areas that, when enhanced, have enterprise-as-a-whole benefits. IEE provides the framework so that organizations can move toward achieving the three Rs of business; i.e., everybody doing the Right things and doing them Right at the Right time.

 

The problem-solving-methodologies of Six Sigma, Lean Six Sigma, and Lean Kaizen events can provide organizational-silo-benefits; however, organizations can be claiming that they saved 100 million dollars but nobody can find the money. Black Belts in Lean Six Sigma deployments aim to execute important business projects; however, often these projects are silo-based and do not benefit the business as a whole.

 

ISO, Malcolm Baldrige Award, and Shingo Prize each provides techniques to view the organization as a whole; however, these methodologies do not prescriptively provide a framework for businesses to have long-lasting gains from the principles described in the application criteria. IEE is a business system that builds upon past-methodologies' strengths. IEE provides a long-lasting framework that can be used to address the Malcolm Baldrige Award, Shingo Prize, and ISO criteria.

 

The IEE system is a set of management techniques that embeds best practices derived from the strengths of past systems - applying structured metrics and a no-nonsense roadmap to initiate process improvement and achieve predictable and sustainable bottom-line benefits. As a novel, Integrated Enterprise Excellence, Volume I: The Basics, helps managers, leaders, practitioners, and others understand the basics of the IEE system.

 

IEE Volume II and IEE Volume III provide the details for implementing the IEE techniques introduced in IEE Volume I.

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From the Author:

The book, The Integrated Enterprise Excellence (IEE) System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement, introduced an organizational "Key to Winning in the 21st Century" strategy. IEE provides a roadmap for organizations to move toward achieving the three Rs of Business; i.e., everyone doing the Right things and doing them Right at the Right time.

Volume 1 of a three-volume series compares in novel format an IEE deployment to the programs of Lean, Lean Six Sigma, Total Quality Management (TQM), and the Balanced Scorecard. This comparison shows the benefits of the IEE over these traditional problem-solving-business and scorecard programs.

Described is an IEE Enterprise process Define-Measure-Analyze-Improve-Control (E-DMAIC) system, which helps avoid organizational sub-optimizations. The described IEE E-DMAIC system creates process improvement metrics needs that pull for the creation of process improvement projects, which follow a (project) P-DMAIC roadmap.

Volume 2 then describes the step-by-step execution of the E-DMAIC roadmap, while Volume 3 describes execution of the P-DMAIC roadmap.

From the Back Cover:

Organizations that produce products or deliver services usually track and report activity levels and evaluate the organization's ability to attain desired goals.

But many widely used business management measurement systems and reporting practices experience problems in either implementation or interpretation--problems that can potentially reduce rather than enhance organizational effectiveness.

Integrated Enterprise Excellence, or IEE, provides business leaders with the information necessary for appropriate corporate governance, allowing an organization to operate using correct and timely performance measures in a form that is actionable. Implementation of IEE leads to effective organizational strategies and goals along with an improved likelihood of organizational achievement.

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