Integrated Enterprise Excellence, Vol. III Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard

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9781934454169: Integrated Enterprise Excellence, Vol. III Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard
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Provided in this 1100+ page book are the step-by-step details of an effective roadmap for the successful completion of lean Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) improvement projects. This textbook is a follow-up to the author's ASQ Crosby medal winning book Implementing Six Sigma.

Delivered in this lean Six Sigma 2.0 book's roadmap is a structural integration of lean and Six Sigma methodologies so that the most appropriate tool is utilized at the right time to improve a process' output response. Individuals, instructors, and organizations gain much when utilizing this book.

Individuals gain much by frequently referencing this text for determining when and how to use the correct tool for the execution of DMAIC improvement projects. A Lean Six Sigma deployment Master Black Belt, Black Belt, or Green Belt can benefit immensely from the utilization of the book's detailed step-by-step roadmap, where Lean and Six Sigma tools are truly integrated for effective problem solving and process performance measurement improvements. To facilitate the learning process of tools and techniques, a solutions manual for the end-of-chapter book exercises is also available, with data sets.

Instructors (University, in-house trainers, and consultants) gain much when they include this book in their training. Over 100 examples and 250 exercises are included in the text. Students can reference this book long after their training; i.e., they get much more than a deck-of-slides from a workshop. Instructors can use this publication to actively coach students on the whats and how-tos of improvement project execution. A complimentary instructor guide for training from this book will be sent to those who request this teaching-instructional package from the author. Videos, homework exercises, etc. are included in this trainer's-guide offering. A solutions manual for the end-of-chapter book exercises is also available for student assignments, with data sets.

Organizations gain much when their associates use a consistent DMAIC methodology for the timely execution of process improvement efforts that benefit the business as a whole. This book describes how to select improvement projects that will provide a demonstrated enhancement to important business key performance indicators (KPIs) responses.

This book is more than a lean Six Sigma tools usage book. This text shows how to create a long-lasting positive organizational culture for undertaking process improvement.

The book's DMAIC roadmap truly integrates both statistical and non-statistical tools, going beyond traditional lean Six Sigma techniques. Provided also in the book is an enhanced 30,000-foot-level predictive performance measurement tracking approach that can be used for the base-lining of improvement project efforts and quantification of improvement enhancements after they occur in one chart! In addition, organizations gain much when they also use this enhanced metric reporting approach to track KPIs and other performance measurement report-outs.

Lean Six Sigma organizational process deployments often are not long-lasting. The Integrated Enterprise Excellence (IEE) was created to address this problem. IEE Volume I provides a description of the benefits of the IEE system in a golfing story format in which four MBA friends discuss process improvement when play golf. IEE Volume II describes the 9-step IEE business management system, which among other things uses an IEE value chain to align 30,000-foot-level predictive scorecards with the processes that created them. IEE Volume II also describes the details of determining where lean Six Sigma improvement projects should focus so that the business as a whole benefits.

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From the Author:

The book, The Integrated Enterprise Excellence (IEE) System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement, introduced an organizational "Key to Winning in the 21st Century" strategy. The volume, Integrated Enterprise Excellence Volume 1, the Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard, illustrates the benefits of IEE over several traditional problem-solving-business and scorecard programs. The volume, Integrated Enterprise Excellence Volume 2, Business Deployment: A Leaders' Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard, describes the step-by-step execution of the IEE Enterprise process Define-Measure-Analyze-Improve-Control (E-DMAIC) system.

This Volume 3 describes the execution of process improvement projects, which follow a (project) P-DMAIC roadmap. Book sequence topics detail in step-by-step P-DMAIC roadmap fashion a problem solving system that truly integrates Lean and Six Sigma tools. Lean Six Sigma Black Belt, Green Belt trainees, and others have much to gain from the thoroughly documented P-DMAIC process with key metric drill downs.

From the Back Cover:

Organizations that produce products or deliver services usually track and report activity levels and evaluate the organization's ability to attain desired goals.

But many widely used business management measurement systems and reporting practices experience problems in either implementation or interpretation--problems that can potentially reduce rather than enhance organizational effectiveness.

Integrated Enterprise Excellence, or IEE, provides business leaders with the information necessary for appropriate corporate governance, allowing an organization to operate using correct and timely performance measures in a form that is actionable. Implementation of IEE leads to effective organizational strategies and goals along with an improved likelihood of organizational achievement.

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