The Truth About Trust in Business: How to Enrich the Bottom Line, Improve Retention, and Build Valuable Relationships for Success

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9781934572177: The Truth About Trust in Business: How to Enrich the Bottom Line, Improve Retention, and Build Valuable Relationships for Success
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Praise for THE TRUTH ABOUT TRUST IN BUSINESS:
''I admire the important work Vanessa is doing in increasing trust in relationships, companies, and ultimately, in all society. She is truly a catalyst for the renaissance of trust taking place today.''
--Stephen M. R. Covey, author, The Speed of Trust

''Building and retaining trust is the cornerstone of every business and personal relationship. Vanessa Hall's book will deepen your understanding of the structures that go to making trust sustainable.''
--Peter Thompson, broadcaster; professor, Australia and New Zealand School of Government; author, Persuading Aristotle

''Vanessa's work on trust is world class. She is, in my mind, Australia's, if not the world's, thought leader on trust.''
--Matt Church, former CEO, Thought Leaders

Trust gets a lot of lip service in the business world, particularly in the current economic climate. But according to author Vaness Hall, few of us really understand what trust in, how to build it, and how to determine if others view us and our organizations as trustworthy. And issues of trust exact high costs for us--ethically and financially.

Hall delivers a three-pronged approach to building trust based on assessment of expectations, needs, and promises. With a practical model, compelling insights, real case studies, and easy-to-implement tips, Hall offers readers:

  • knowledge of how to ensure that trust, once established, is not broken
  • guidance on how to become more trustworthy brands and businesses, and
  • assessment tools for determining how trustworthy you are in each area of business
Delving into sales, management, branding and marketing, customer services, and leadership, the guidebook gives companies and leaders the tools they need to earn trust, reap the rewards, and stand apart from the competition.

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About the Author:

Vanessa Hall is an international author and speaker whose work emulates her life. Her business, Entente, is focused on building trust back into the business world, into homes and communities around the world. She has worked with some of Australia's largest organizations, speaks at conferences around the world, and has a team of accredited consultants.

Review:

So essentially vital is the commodity of Trust; the glue in every interaction that we have. And so few have explored it so insightfully and comprehensively as Vanessa Hall has. A mind stretching and life changing read. --Allan Parker - International Negotiator, Educator and best Selling author of Switch on your Brain and The Negotiators Toolkit

Vanessa, I admire the important work you are doing in increasing trust in relationships, companies and ultimately in all society. You are truly a catalyst for the renaissance of trust taking place today. Keep making a difference and keep inspiring trust! --Stephen MR Covey Author of The Speed of Trust

The thing that I loved about your book, besides the colour and the nice, clean easy way of reading it is basically it s reminding people to stop and reflect, because if they really want to get what they want in life then they have to realise that trust is the key. You have to make sure that you set realistic expectations and you make sure you develop and live by what you say and you have integrity that way. That is the secret of getting what you want in life. That s an important message for people. The idea that you re taking that on as your mission I think is a great contribution. --Dr John Demartini Author of The Breakthrough Experience a revolutionary new approach to Personal Transformation and contributor to The Secret

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Other Popular Editions of the Same Title

9780980395303: The Truth About Trust in Business

Featured Edition

ISBN 10:  0980395305 ISBN 13:  9780980395303
Publisher: Entente Pty Ltd, 2007
Softcover

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