Introduction.- Process Modeling and Analysis.- Data Mining.- Getting the Data.- Process Discovery: An Introduction.- Advanced Process Discovery Techniques.- Conformance Checking.- Mining Additional Perspectives.- Operational Support.- Tool Support.- Analyzing "Lasagna Processes".- Analyzing "Spaghetti Processes".- Cartography and Navigation.- Epilogue.-
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Wil van der Aalst is a full professor at the Department of Mathematics & Computer Science of the Technische Universiteit Eindhoven (TU/e), The Netherlands, where he chairs the Architecture of Information Systems (AIS) group. He also has a part-time appointment in the BPM group of Queensland University of Technology (QUT), Australia. His research and teaching interests include information systems, workflow management, Petri nets, process mining, specification languages, and simulation.
Wil has published more than 125 journal papers, 15 books, 250 refereed conference or workshop publications, and 50 book chapters. Many of his papers are highly cited (he has a H-index of more than 75 according to Google Scholar, the highest among Dutch computer scientists) and his ideas on process support have influenced researchers, software developers, and standardization committees worldwide.“This book is a good basis for a solid university course at the level of master education and post-graduate education. It presents the results of more than ten years of research in the area of process mining and its applications. ... I would definitely recommend this inspirational book for research students of universities.” (Ella Roubtsova, Amazon.com, June, 2015)
“Based on decade-long research on process mining at the Eindhoven University of Technology in the Netherlands, van der Aalst presents in this book the purpose, role, methods, and tools of process mining. ... It is best suited for mathematically mature graduate students and researchers. BPM practitioners need to study this book, too, because it introduces crucial business process improvement, conformance, and optimization concepts.” (Don Chand, Computing Reviews, September, 2011)
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