Love's Labours Redressed - Reframing Emotional Labour

 
9783659691256: Love's Labours Redressed - Reframing Emotional Labour
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Emotional labour performance benefits from emotional support. To date, emotional labour research tends to identify "display rules" and "targets" as the main source of stress for professional emotional labourers eg. nurses or teachers. However, professional emotional labourers agree that a lack of support from their managers (and sometimes a lack of adequate training ie. in managing emotion), is worse. How can they be expected to GIVE emotional labour if they themselves are not receiving it? Emotional labour is an interactive process affected by the parties to the interchange - the labourer, the recipient (eg. client/customer/pupil/patient etc.) AND the manager or colleagues. Due to this, performance can become either a vicious or a virtuous cycle.

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Book Description Condition: New. Publisher/Verlag: LAP Lambert Academic Publishing | Emotional labour performance benefits from emotional support. To date, emotional labour research tends to identify "display rules" and "targets" as the main source of stress for professional emotional labourers eg. nurses or teachers. However, professional emotional labourers agree that a lack of support from their managers (and sometimes a lack of adequate training ie. in managing emotion), is worse. How can they be expected to GIVE emotional labour if they themselves are not receiving it? Emotional labour is an interactive process affected by the parties to the interchange - the labourer, the recipient (eg. client/customer/pupil/patient etc.) AND the manager or colleagues. Due to this, performance can become either a vicious or a virtuous cycle. | Format: Paperback | Language/Sprache: english | 224 pp. Seller Inventory # K9783659691256

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Book Description LAP Lambert Academic Publishing. Paperback. Condition: New. 224 pages. Dimensions: 9.0in. x 6.0in. x 0.5in.Emotional labour performance benefits from emotional support. To date, emotional labour research tends to identify display rules and targets as the main source of stress for professional emotional labourers eg. nurses or teachers. However, professional emotional labourers agree that a lack of support from their managers (and sometimes a lack of adequate training ie. in managing emotion), is worse. How can they be expected to GIVE emotional labour if they themselves are not receiving it Emotional labour is an interactive process affected by the parties to the interchange - the labourer, the recipient (eg. clientcustomerpupilpatient etc. ) AND the manager or colleagues. Due to this, performance can become either a vicious or a virtuous cycle. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Seller Inventory # 9783659691256

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Book Description LAP Lambert Academic Publishing Apr 2015, 2015. Taschenbuch. Condition: Neu. Neuware - Emotional labour performance benefits from emotional support. To date, emotional labour research tends to identify 'display rules' and 'targets' as the main source of stress for professional emotional labourers eg. nurses or teachers. However, professional emotional labourers agree that a lack of support from their managers (and sometimes a lack of adequate training ie. in managing emotion), is worse. How can they be expected to GIVE emotional labour if they themselves are not receiving it Emotional labour is an interactive process affected by the parties to the interchange - the labourer, the recipient (eg. client/customer/pupil/patient etc.) AND the manager or colleagues. Due to this, performance can become either a vicious or a virtuous cycle. 224 pp. Englisch. Seller Inventory # 9783659691256

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Book Description LAP Lambert Academic Publishing Apr 2015, 2015. Taschenbuch. Condition: Neu. Neuware - Emotional labour performance benefits from emotional support. To date, emotional labour research tends to identify 'display rules' and 'targets' as the main source of stress for professional emotional labourers eg. nurses or teachers. However, professional emotional labourers agree that a lack of support from their managers (and sometimes a lack of adequate training ie. in managing emotion), is worse. How can they be expected to GIVE emotional labour if they themselves are not receiving it Emotional labour is an interactive process affected by the parties to the interchange - the labourer, the recipient (eg. client/customer/pupil/patient etc.) AND the manager or colleagues. Due to this, performance can become either a vicious or a virtuous cycle. 224 pp. Englisch. Seller Inventory # 9783659691256

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Book Description LAP Lambert Academic Publishing, United States, 2015. Paperback. Condition: New. Language: English. Brand new Book. Emotional labour performance benefits from emotional support. To date, emotional labour research tends to identify "display rules" and "targets" as the main source of stress for professional emotional labourers eg. nurses or teachers. However, professional emotional labourers agree that a lack of support from their managers (and sometimes a lack of adequate training ie. in managing emotion), is worse. How can they be expected to GIVE emotional labour if they themselves are not receiving it? Emotional labour is an interactive process affected by the parties to the interchange - the labourer, the recipient (eg. client/customer/pupil/patient etc.) AND the manager or colleagues. Due to this, performance can become either a vicious or a virtuous cycle. Seller Inventory # AAV9783659691256

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Book Description LAP Lambert Academic Publishing Apr 2015, 2015. Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Neuware - Emotional labour performance benefits from emotional support. To date, emotional labour research tends to identify 'display rules' and 'targets' as the main source of stress for professional emotional labourers eg. nurses or teachers. However, professional emotional labourers agree that a lack of support from their managers (and sometimes a lack of adequate training ie. in managing emotion), is worse. How can they be expected to GIVE emotional labour if they themselves are not receiving it Emotional labour is an interactive process affected by the parties to the interchange - the labourer, the recipient (eg. client/customer/pupil/patient etc.) AND the manager or colleagues. Due to this, performance can become either a vicious or a virtuous cycle. 224 pp. Englisch. Seller Inventory # 9783659691256

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