E-government in Finland and the innovation in Public Administration: E-government in Finland, the innovation in Public Administration and the delivery of high quality online public services

 
9783848405534: E-government in Finland and the innovation in Public Administration: E-government in Finland, the innovation in Public Administration and the delivery of high quality online public services

This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and “light” Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and “light” Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity)

"synopsis" may belong to another edition of this title.

About the Author:

Jessica Iacobbe was born on 12th of march 1983 at Carpi (MO) in Italy. She has got 4 sisters. She obtained a Master’s Degree in Business Administration in 2010 from the University of Modena, in Italy.

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$ 97.00
US$ 79.01

Convert Currency

Shipping: US$ 7.91
From United Kingdom to U.S.A.

Destination, Rates & Speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

1.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing 2012-08-17 (2012)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New paperback Quantity Available: > 20
Seller:
Blackwell's
(Oxford, OX, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing 2012-08-17, 2012. paperback. Book Condition: New. Bookseller Inventory # 9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 79.01
Convert Currency

Add to Basket

Shipping: US$ 7.91
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

Iacobbe, Jessica
Published by LAP Lambert Academic Publishing (2016)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Paperback Quantity Available: 1
Print on Demand
Seller:
Ria Christie Collections
(Uxbridge, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing, 2016. Paperback. Book Condition: New. PRINT ON DEMAND Book; New; Publication Year 2016; Not Signed; Fast Shipping from the UK. No. book. Bookseller Inventory # ria9783848405534_lsuk

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 88.04
Convert Currency

Add to Basket

Shipping: US$ 5.10
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing (2012)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Quantity Available: > 20
Print on Demand
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing, 2012. PAP. Book Condition: New. New Book. Delivered from our UK warehouse in 3 to 5 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # LQ-9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 81.78
Convert Currency

Add to Basket

Shipping: US$ 11.88
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing (2012)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Quantity Available: > 20
Print on Demand
Seller:
Pbshop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description LAP Lambert Academic Publishing, 2012. PAP. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # IQ-9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 92.37
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

5.

Iacobbe, Jessica
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Quantity Available: 1
Seller:
Rating
[?]

Book Description Book Condition: New. Publisher/Verlag: LAP Lambert Academic Publishing | E-government in Finland, the innovation in Public Administration and the delivery of high quality online public services | This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and light Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and light Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity) | Format: Paperback | Language/Sprache: english | 308 pp. Bookseller Inventory # K9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 94.96
Convert Currency

Add to Basket

Shipping: US$ 3.51
From Germany to U.S.A.
Destination, Rates & Speeds

6.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing Aug 2012 (2012)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Taschenbuch Quantity Available: 1
Seller:
Agrios-Buch
(Bergisch Gladbach, Germany)
Rating
[?]

Book Description LAP Lambert Academic Publishing Aug 2012, 2012. Taschenbuch. Book Condition: Neu. Neuware - This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and light Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and light Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity) 308 pp. Englisch. Bookseller Inventory # 9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 95.64
Convert Currency

Add to Basket

Shipping: US$ 20.13
From Germany to U.S.A.
Destination, Rates & Speeds

7.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing Aug 2012 (2012)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Taschenbuch Quantity Available: 1
Seller:
Rheinberg-Buch
(Bergisch Gladbach, Germany)
Rating
[?]

Book Description LAP Lambert Academic Publishing Aug 2012, 2012. Taschenbuch. Book Condition: Neu. Neuware - This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and light Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and light Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity) 308 pp. Englisch. Bookseller Inventory # 9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 95.64
Convert Currency

Add to Basket

Shipping: US$ 20.13
From Germany to U.S.A.
Destination, Rates & Speeds

8.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing Aug 2012 (2012)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Taschenbuch Quantity Available: 1
Print on Demand
Seller:
AHA-BUCH GmbH
(Einbeck, Germany)
Rating
[?]

Book Description LAP Lambert Academic Publishing Aug 2012, 2012. Taschenbuch. Book Condition: Neu. This item is printed on demand - Print on Demand Neuware - This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and light Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and light Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity) 308 pp. Englisch. Bookseller Inventory # 9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 95.64
Convert Currency

Add to Basket

Shipping: US$ 34.67
From Germany to U.S.A.
Destination, Rates & Speeds

9.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing, Germany (2012)
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Paperback Quantity Available: > 20
Print on Demand
Seller:
The Book Depository EURO
(London, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing, Germany, 2012. Paperback. Book Condition: New. Aufl.. Language: English . Brand New Book ***** Print on Demand *****.This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and light Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and light Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity). Bookseller Inventory # AAV9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 134.25
Convert Currency

Add to Basket

Shipping: US$ 3.96
From United Kingdom to U.S.A.
Destination, Rates & Speeds

10.

Jessica Iacobbe
Published by LAP Lambert Academic Publishing
ISBN 10: 3848405539 ISBN 13: 9783848405534
New Paperback Quantity Available: > 20
Seller:
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Rating
[?]

Book Description LAP Lambert Academic Publishing. Paperback. Book Condition: New. Paperback. 308 pages. Dimensions: 8.7in. x 5.9in. x 0.7in.This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and light Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and light Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity) This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9783848405534

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 140.50
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds