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Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotelsand their ownultimate success. This unique approach addresses all of the operating departments of full-service hotelHuman Resources, Controller, The Front Office, Housekeeping, safety and property Security, Sales and Marketing, Facility Engineering and Maintenancefrom the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities.
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Book Description China Machine Press, 2012. Condition: New. book. Seller Inventory # M7111384474