Customer relationship management principles and techniques (2nd edition series of e-commerce professional teaching colleges)(Chinese Edition)

 
9787308090629: Customer relationship management principles and techniques (2nd edition series of e-commerce professional teaching colleges)(Chinese Edition)
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QI FANG ZHONG // YE YAN MING // YIN JIAN WEI // CHEN MING LIANG
ISBN 10: 7308090620 ISBN 13: 9787308090629
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liu xing
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Book Description paperback. Condition: New. Language:Chinese.Pages Number: 378 Publisher: Zhejiang University Pub. Date :2011-06-01 version 2. which the customer relationship management principles and techniques (2nd edition) by Qi Fang. Ye Yanming. Jian-Wei Yin. Ming-Liang Chen edited. from the theoretical . technology and applications 3 point of view. a comprehensive introduction on customer relationship management (CRM). knowledge. The book is divided into an overview of papers. theoretical papers. technical articles and application. Seller Inventory # LK1755

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