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Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing)) - Softcover

 
9789087531249: Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))

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The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

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Jan Van Bon, Arjen de Jong, Axel Kolthof
Published by Van Haren Publishing, 2008
ISBN 10: 9087531249 ISBN 13: 9789087531249
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Bon, Jan Van
Published by Van Haren Publishing, 2008
ISBN 10: 9087531249 ISBN 13: 9789087531249
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Bon, Jan Van
Published by Van Haren Publishing, 2008
ISBN 10: 9087531249 ISBN 13: 9789087531249
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Bon, Jan Van
Published by Van Haren Publishing, 2008
ISBN 10: 9087531249 ISBN 13: 9789087531249
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Inform IT
Published by Van Haren Publishing, 2008
ISBN 10: 9087531249 ISBN 13: 9789087531249
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