Sparkling quotes and brilliant notes to lift your spirits higher! To win the race on the ground, you must first win it in your mind. You can't cross the sea by standing staring at the water. At some point you must throw yourself in. Aiming high can be unsettling in the beginning but rewarding in the end. Dreams are where you're going and work is how you get there. Your state of mind is yours to rule. Govern with compassion, care, and courage—and hundreds more!
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Ron Kaufman is author of the New York Times and USA Today bestseller, Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet. For more than two decades, Ron has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world's most sought-after educators, consultants, thought leaders, and customer service speakers in achieving superior service. Ron works with a successful clientele of government agencies and multinational corporations. He delivers powerful insights and global best practices enabling organizations to gain a sustainable advantage through service. Ron's methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline. Ron is a columnist at Bloomberg BusinessWeek. He is the author of fifteen books on service, business, and inspiration. He has been featured in the Wall Street Journal, the New York Times, and USA Today.
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Book Description Kaufman Professional Services, 2005. Paperback. Book Condition: New. book. Bookseller Inventory # M981052935X
Book Description Ron Kaufman, 2005. Paperback. Book Condition: Brand New. 144 pages. 7.50x4.75x0.50 inches. In Stock. Bookseller Inventory # 981052935X
Book Description Kaufman Professional Services, 2005. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P11981052935X