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Pub Date: 2014-01-28 Pages: 304 Language: Traditional Chinese Publisher: Wanderer tens of billions to build a church service Lesson Ten: The Ritz-Carlton Hotel allows guests to move does not pass the secret for the first time by Hotel senior managers and writer. tells you first class service is how to do? Why can move the guests. No matter what industry you are in. you can learn the true meaning and practices service is. Japan's hotel industry godfather of ten service classes. Ritz-Carlton Japanese CEOs personally taught: Guests not say the service is the first to do so. For each guest create a unique. memorable experience worth individuals. The Ritz-Carlton attaches great importance to the customer. did not say that the desire or demand for exports . it is to provide customers even he unexpected service for customers moving to the mission. Sustained touched chance sublimate...
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