Featuring an approach based in mission and growth, Human Services Management Resource Guide for Directors provides future and current human services management professionals with the knowledge and skillsets they need to build programs and successfully sustain them within an organization. Through the implementation of effective and thoughtful programs, readers are equipped to inspire organizational environments that inspire accountability, continual learning and growth, and innovative thinking.
The opening chapter introduces readers to human services management, the principles of mission-based leadership, the importance of innovative thinking, and the responsibilities of a human services leader. Additional chapters help readers build a diversity and inclusion plan and prepare for unique challenges within the field, including high-stress environments, recruitment-related issues, redesigning job positions, determining training needs, and more. The book offers strategies for effective team building, discusses various models of leadership, and reviews ethical approaches to decision-making and policy. Closing chapters cover finance management and program evaluation and assessment.
Developed to serve as a definitive handbook, Human Services Management Resource Guide for Directors is an ideal resource for graduate-level courses and programs in management and human services leadership.
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Stephen J. Stunder, Ed.D. is an assistant professor of human services, the director of the Human Services Management Graduate Program, and the associate director of the School Counseling Graduate Program at Chestnut Hill College. He holds an Ed.D. in educational leadership and management from Drexel University, master's degrees in counseling psychology and human services management from Rosemont College, and a B.A. in English/secondary education from Saint Joseph's University.
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