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AgeTalk for Professionals: Financial Services

Pittenger, Candace

ISBN 10: 0966208919 / ISBN 13: 9780966208917
Published by Complete Package, Carlsbad, CA, 2004
Used Condition: Very Good+ Soft cover
From Libris Hardback Book Shop (Penn Laird, VA, U.S.A.)

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About this Item

Pictorial spiral-bound soft cover, cover shows slight rubbing. Binding and interior excellent, pages white and clean, no markings. 37 pages. DVD and CD look unused. Everything is enclosed in a red folder, which is a little rubbed and creased. Free U. S. tracking, ships in cardboard. Bookseller Inventory # 007527

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Bibliographic Details

Title: AgeTalk for Professionals: Financial ...

Publisher: Complete Package, Carlsbad, CA

Publication Date: 2004

Binding: Spiral Bound

Book Condition:Very Good+

Dust Jacket Condition: No Jacket

About this title

Synopsis:

AgeTalk for Professionals in Financial Services is a new self-guided asset & relationship building toolkit. The complete toolkit includes a 37 page comprehensive guidebook, a 13 minute DVD video, a 13 minute broadcast quality audio CD and a discussion guide. This all inclusive toolkit is designed to provide financial services professionals, management and employees, wealth management, sales and marketing professionals alike all the tools needed to learn elder communication tips and techniques today and use them right away! You can listen to the audio CD in your car on the way to the office and watch the DVD video on your computer in the comfort of your own private office. Each part of this product offers new and vital information. And after work, you can read the Guidebook in one evening snuggled up in your pajamas on your own cozy couch! Learning is easy and fun! With AgeTalk for Professionals in Financial Services, you and your employees will learn the secrets to gain the edge over your competitors with proven elder communication skills, establish a positive relationship with your elder customers and build new levels of customer trust! With AgeTalk, your employees will also be able to: * Identify generations & understand generational mindsets * Communicate across generations * Avoid common communication blunders * Erase their fear of aging and the elderly * Build trust and patience with elder clients * Help your staff gather elder assets, delight your clients & increase revenue * Identify communication barriers and breakdowns * Generate powerful conversations between employees of any age and their elder clients * Gain the edge over your competitors with proven elder communication skills and improve your company’s bottom line

About the Author:

Award winning Speaker and Aging Expert, Trainer and Consultant, Candace Pittenger has touched the lives of thousands of persons from all demographics and all professions, bridging together their elders and generations of families. She understands what it means to touch a life and bring happiness to another human being. Her powerful words have produced new relationships bridging together generations whose conversation was previously missing. Candace’s personal journey has taken her to the heart of her work—to the elders themselves. One by one she has learned the magical difference just a simple smile can make in the life of an senior—some of whom have no one to spend time with. In 1994, she founded GenAmerica, Generations of Americans Serving the Elderly, a national nonprofit organization that provides more friendship and joy in the lives of the elderly. GenAmerica’s mission is to improve the quality of life for the elderly, especially those residing in healthcare facilities, by providing regular one-on-one companionship. Candace is passionate about serving seniors, and her journey of discovery has taught her life changing lessons that apply to people of all ages. Candace is the recipient of numerous awards for her service to the elderly including the 2002 YWCA Tribute to Women & Industry Award; in 2001, the Citizen of the Week Award given by the Board of Supervisors of San Diego County; and in 2000, was awarded the Channel 10 Leadership Award. Candace was nominated for the prestigious Service Award in 1996 given by the President of the United States for her commitment to improving the quality of daily life of institutionalized elderly Americans. Known as the Voice of the Elderly, Candace is an entertaining and inspirational speaker, and is dedicated to all people rekindling the bridge of life with their elders and aging loved ones. She has personally been touched by the lives of over 100,000 elders and has trained thousands how to make a difference in the lives of elders. Candace has appeared on over 500 radio shows nationwide and made numerous appearances on local and regional ABC, NBC and CBS Affiliate stations. Candace is the author of AgeTalk for Professionals in Financial Services that helps people to build patience, trust and stronger relationships with elder clients and aging family members. She is also the author of Ribbons of Wisdom, How to Communicate with Our Elderly, endorsed by world-renown authors, Dr. Wayne Dyer, & Marianne Williamson; and Happiness is a Decision of the Heart. Candace is the Executive Producer, Writer and Host of the cable show AgeTalk, Alive With Age! and is currently writing a new television show and movie in 2006!

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