Dozens of updated and new case studies show the Systems Learning Organization model in action and illustrate how five distinct subsystems—learning, organization, people, knowledge, and technology—support each other to enhance the quality and impact of learning.

About the Author

Michael J. Marquardt, Ed.D., is professor of global human resource development at George Washington University and president of Global Learning Associates. He has held a number of senior management, training, and marketing positions with organizations such as Grolier, World Center for Development and Training, Association Management, Inc., Overseas Education Fund, TradeTec, and U.S. Office of Personnel Management. Marquardt has trained more than 45,000 managers in eighty-five countries since his first international experience in Spain in 1969. His consulting clients have included Marriott, DuPont, Pentax, Motorola, Nortel, Boeing, United Nations Development Program, Xerox, Nokia, and Singapore Airlines, as well as the governments of Indonesia, Laos, Zambia, Egypt, Turkey, Russia, Jamaica, Honduras, and Swaziland.

Marquardt is author of fourteen books and more than fifty articles in the fields of leadership, learning, globalization, and organizational change.

An active keynote speaker, Marquardt is a recipient of the International Practitioner of the Year Award from ASTD. He currently serves as a Senior Advisor for the United Nations Staff College, and is a Fellow of the Academy of Human Resource Development and a cofounder of the Asian Learning Organization Network.

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