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Bibliographic Details

Title: Benchmarking for Best Practice: Continuous Learning Through Sustainable Innovation
Publisher: Butterworth-Heinemann Ltd
Publication Date: 1996
Language: English
ISBN 10: 0750624140
ISBN 13: 9780750624145
Binding: hardcover
Condition: Fine

About this title

Synopsis

Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.

About the Author

Mohamed Zairi, BSc., MSc., Postgrad.Dipl., PhD, FRSA, is Sabic Professor of Best Practice Management, University of Bradford Management Centre.

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