ISBN 10: 0814478662 / ISBN 13: 9780814478660
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Synopsis: Describes the quality improvement process and uses case studies of diverse organizations to show how managers can establish a benchmarking program, choose a basic model to follow, and evaluate the results

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1.

Michael J. Spendolini
Published by Amacom (1994)
ISBN 10: 0814478662 ISBN 13: 9780814478660
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Book Description Amacom, 1994. Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Seller Inventory # 5726979

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Spendolini, Michael J.
Published by Amacom (1994)
ISBN 10: 0814478662 ISBN 13: 9780814478660
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Book Description Amacom, 1994. Paperback. Condition: Very Good. Very Good: a copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Most items will be dispatched the same or the next working day. Seller Inventory # mon0008172449

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Spendolini, Michael J.
Published by Amacom
ISBN 10: 0814478662 ISBN 13: 9780814478660
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Book Description Amacom. PAPERBACK. Condition: Good. 0814478662 . Seller Inventory # Z0814478662Z3

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Michael J. Spendolini
Published by Amacom (1994)
ISBN 10: 0814478662 ISBN 13: 9780814478660
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Book Description Amacom, 1994. Condition: Very Good. Reprint. Great condition for a used book! Minimal wear. Seller Inventory # GRP71030628

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Michael J. Spendolini
Published by Amacom (1994)
ISBN 10: 0814478662 ISBN 13: 9780814478660
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Better World Books
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Book Description Amacom, 1994. Condition: Very Good. Reprint. Former Library book. Great condition for a used book! Minimal wear. Seller Inventory # GRP98574214

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Michael J. Spendolini
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Book Description Amacom. Paperback. Condition: GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, that’ll have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included. Seller Inventory # 2831231990

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Michael J. Spendolini
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Discover Books
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Book Description Amacom. Paperback. Condition: GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, that’ll have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included. Seller Inventory # 2841969192

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Michael J. Spendolini
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Book Description AMACOM. Paperback. Condition: Good. A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less. Seller Inventory # G0814478662I3N00

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Michael J. Spendolini
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Book Description Amacom. Condition: Very Good. . Seller Inventory # H16B-00044

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10.

Spendolini, Michael J.
Published by Amacom
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Book Description Amacom. PAPERBACK. Condition: Fair. 0814478662 Dispatched from London. Seller Inventory # Z0814478662Z4

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