Building and Sustaining Communities of Practice (Knowledge for Improvement.

Editor-American Productivity & Quality Center

Published by Amer Productivity Center, 2001
ISBN 10: 1928593496 / ISBN 13: 9781928593492
Used / Spiral-bound / Quantity Available: 0
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Number on top edge of pages. May have two or three minor fact checking notations inside, but otherwise clean inside and out. Bookseller Inventory #

About this title:

Synopsis: APQC has conducted the largest single study of communities of practice (CoPs) to date in order to understand their nature, their role, and how to create and successfully sustain them. The findings offer compelling evidence that these communities, which create, gather, and share knowledge as part of formal knowledge management efforts, are assuming a new role in knowledge work and KM systems. CoPs are gaining prominence as boundary-spanning units in organizations responsible for finding and sharing best practices, stewarding knowledge, and helping members work better.

This Best-Practice Report details the types of CoPs and their characteristics; how CoPs fit within a KM strategy; successful approaches to planning, initiating, and sustaining CoPs; necessary support structures and roles; enablers such as information technology; and measurement and assessment.

Subject Matter Experts
Richard McDermott, president, McDermott Consulting
Carla O’Dell, Ph.D., president, APQC
Cindy Hubert, knowledge management practice area manager, APQC

Best-Practice Partners
Cap Gemini Earnst & Young Consulting
DaimlerChrysler AG
Ford Motor Company
World Bank Group
Xerox Corporation

About the Author: For more than two decades the American Productivity & Quality Center has remained steadfast in its mission of working with people and organizations around the world to improve productivity and quality. A nonprofit organization supported by nearly 500 companies, government organizations, and educational institutions, we:
--discover, research, and understand emerging and effective methods of both individual and organizational improvement;
--broadly disseminate our findings through education, advisory, and information services; and
--connect individuals with one another and with the knowledge, resources, and tools they need to successfully manage improvement and change.

APQC has become a world-renowned resource for process and performance improvement for organizations of all sizes across all industries. We provide the tools, information, expertise, and support needed to discover and implement best practices in a variety of areas.

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Bibliographic Details

Title: Building and Sustaining Communities of ...
Publisher: Amer Productivity Center
Publication Date: 2001
Binding: Spiral-bound
Book Condition: Used: Very Good

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