Stock Image

Busting Bureaucracy How to Conquer Your Organization's Worst Enemy

Johnston, Kenneth B.

0 ratings by Goodreads
ISBN 10: 1556238789 / ISBN 13: 9781556238789
Published by Business One Irwin, Homewood, IL, 1993
Used Condition: Very Good Hardcover
From Willis Monie-Books, ABAA (Cooperstown, NY, U.S.A.)

AbeBooks Seller Since March 2, 1998

Quantity Available: 1

Buy Used
Price: US$ 8.00 Convert Currency
Shipping: US$ 4.25 Within U.S.A. Destination, Rates & Speeds
Add to basket

30 Day Return Policy

About this Item

Bookseller Inventory # 55843

Ask Seller a Question

Bibliographic Details

Title: Busting Bureaucracy How to Conquer Your ...

Publisher: Business One Irwin, Homewood, IL

Publication Date: 1993

Binding: Cloth

Book Condition:Very Good

Dust Jacket Condition: Very Good

Edition: First Printing

About this title


Bureaucracy. The word conjures up the worst organizational nightmares. Your customers experience it as red tape, inflexible policies, and being hard to do business with. Employees experience it when departments don't cooperate, when internal politics get in the way of the mission, and when decisions seem to take forever.
Bureaucracy is the "stuff" that gets in the way of doing the job, takes the fun out of work, and drives customers crazy... or away.
Busting Bureaucracy explains what bureaucracy is and exposes its root cause. More importantly, Busting Bureaucracy shows how to get rid of it. The book offers solutions as simple as passing this book around and talking about it. The book offers solutions as complex as changing your mission and your organizational structure to become more customer focused. You'll learn how to keep bureaucracy from sabotaging any existing efforts your organization might have to improve quality or service.
Busting Bureaucracy offers a blueprint for becoming mission driven as an alternative to organizing based on the traditional bureaucratic organizing form. Busting Bureaucracy includes how to organize so that employees can focus on the mission without being hampered by politics, long decision cycles, and aversion to risk, enlist the support of your entire management team to reduce or eliminate bureaucracy, and enlist the support of your entire workforce to improve quality and service to customers.
Johnston shows how large, bureaucratic organizations are being overtaken by mission driven companies that are flexible, responsive, innovative, and have customer friendly policies, practices, and procedures. With this insightful guide by your side, you'll learn how to change your culture by changing some beliefs, taboos, and traditions that may be basic to your culture right now - but that can be revamped to give your organization a significant strategic advantage!

"About this title" may belong to another edition of this title.

Store Description

We are located in Cooperstown, NY, one block from the Baseball Hall of Fame. We have an open store with books and ephemera. In the Spring, Summer and Fall, we are open 7 days a week, from 10-6. During the winter, we are open 6 days a week, from 10-5:30.

Visit Seller's Storefront

Terms of Sale:

Willis Monie Books - ABAA
139 Main Street
Cooperstown, NY 13326
EIN #16-1576645
Contact Person - Willis Monie
All sales are returnable up to 14 days after receipt for any reason.

Shipping Terms:

Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. NY residents will also be charged sales tax.

List this Seller's Books

Payment Methods
accepted by seller

Visa Mastercard American Express

Check Money Order Cash Bank Draft