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THE CONTROL THEORY MANAGER : Combining the Control Theory of William Glasser with the Wisdom of W. Edwards Deming to Explain Both What Quality Is and What Lead-Managers Do to Acheive It

Glasser, William

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ISBN 10: 088730673X / ISBN 13: 9780887306730
Published by Harper Business/Harper Collins, New York, NY, 1994
Condition: Collectible - New Hardcover
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About this Item

BRAND NEW & Collectible.Stated First Edition and author signed. Written at the beginning of the Clinton administration, Dr. Glasser warns, at a moment when the stock market was at an all time high and inflation under control, America's business world that morals and ethics are in grave disorder. Dr. Glasser, board-certified psychiatrist known for his book Reality Therapy. He sees America wallowing in self-delusion as she enters the 21st century because she has slide into "a sea of distrust and drowning in the lip service we give to ethics and morals." Trust, hard work, and the acheivement of quality, essential ingredients for improvement, are eroding. Contents in 3 parts: I, Managing for Quality; II, Control Theory; and, III, Putting It All Together. A strong and lucid expositon, and most prophetic given the current state of affairs of the decade following publication. Bookseller Inventory # 001530

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Bibliographic Details

Title: THE CONTROL THEORY MANAGER : Combining the ...

Publisher: Harper Business/Harper Collins, New York, NY

Publication Date: 1994

Binding: Hard Cover

Book Condition:Collectible - New

Dust Jacket Condition: Fine

Signed: Signed by Author

Edition: First Edition, First Printing

Book Type: First Edition, First Printing

About this title


Combines control theory with the wisdom of the Deming management philosophy to show managers how to use control theory in order to practice lead-management. 35,000 first printing.

About the Author:

William Glasser, M.D., is a world-renowned psychiatrist who lectures widely. His numerous books have sold 1.7 million copies, and he has trained thousands of counselors in his Choice Theory and Reality Therapy approaches. He is also the president of the William Glasser Institute in Los Angeles.

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