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Synopsis: Call Center 100 Success Secrets There has never been a CALL CENTER manual like this. 100 Success Secrets is not about the ins and outs of the CALL CENTER. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about a CALL CENTER's best practice and standards details. Instead it introduces everything you want to know to be successful with and in a CALL CENTER. Some of the contents: The Difference Between an Advanced Call Center and A Large Call Center What Does an Appointment Set...
Title: Call Center 100 Success Secrets: The ...
Publisher: Emereo Pty Ltd
Publication Date: 2007
Book Condition: Used: Good
Book Description Emereo Publishing, 2016. Paperback. Book Condition: New. PRINT ON DEMAND Book; New; Publication Year 2016; Not Signed; Fast Shipping from the UK. No. book. Bookseller Inventory # ria9780980459920_lsuk
Book Description Emereo Publishing 12/6/2007, 2007. Paperback or Softback. Book Condition: New. Call Center 100 Success Secrets. Book. Bookseller Inventory # BBS-9780980459920
Book Description Emereo Pty Ltd. Paperback. Book Condition: New. Paperback. 172 pages. Dimensions: 8.7in. x 6.0in. x 0.6in.Addresses the top 100 consultancy and education forum questions, with tips and success factors on success with and in Call Centre customer service, help desk and telemarketing roles and environments. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9780980459920
Book Description Emereo Pty Ltd. PAPERBACK. Book Condition: New. 0980459923 Special order direct from the distributor. Bookseller Inventory # ING9780980459920