Call Center Leadership: Mastering the Big 5

Tom Calvert; Dawn Willging

Published by Lifevest Publishing
ISBN 10: 1598795694 / ISBN 13: 9781598795691
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Synopsis: Helps sales and service professionals at any level improve their performance and the skills of those around them. Authors show how attention to detail and a commitment to quality can help any call center lift its operations to a higher level.

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Title: Call Center Leadership: Mastering the Big 5
Publisher: Lifevest Publishing
Binding: Paperback
Book Condition: Good

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Tom Calvert, Dawn Willging
Published by Lifevest Publishing (2008)
ISBN 10: 1598795694 ISBN 13: 9781598795691
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Calvert, Tom; Willging, Dawn
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Tom Calvert, Dawn Willging
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Tom Calvert, Dawn Willging
Published by Lifevest Publishing (2008)
ISBN 10: 1598795694 ISBN 13: 9781598795691
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Tom Calvert, Dawn Willging
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