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50 Case Studies for Management & Supervisory Training (50 Activities Series)

Alan B. Clardy

8 ratings by Goodreads
ISBN 10: 0874259770 / ISBN 13: 9780874259773
Published by Human Resource Development Pr, 1994
Condition: Good
From HPB-Ohio (Dallas, TX, U.S.A.)

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Bibliographic Details

Title: 50 Case Studies for Management & Supervisory...

Publisher: Human Resource Development Pr

Publication Date: 1994

Binding: Ring-bound

Book Condition:Good

About this title

Synopsis:

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace. Each case study includes: Summary of the case; Discussion questions which evoke thought and analysis; Suggested solutions to the problems presented. Training Objectives: Improve participant's listening skills; Empower employees to negotiate; solutions fairly; Provide opportunities for participants to practice new skills in a supportive environment; Illustrate the skills needed to respond productively to complex issues. Activities Cover: Performance appraisal; Managing effectively; Sexual harassment/discrimination; Managing disruptive employees; Coaching/counseling employees; Hiring the right person

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