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Change Management in Information Services

Pugh, Lyndon

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ISBN 10: 0754646653 / ISBN 13: 9780754646655
Published by Routledge, 2007
Used Condition: Very Good
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Bibliographic Details

Title: Change Management in Information Services

Publisher: Routledge

Publication Date: 2007

Book Condition: Very Good

Edition: 2nd.

About this title


Information services are currently going through what is probably the most significant period of change in their history. At the same time, thinking about organisational change in general management has continued to develop, and many of the emerging ideas, strategies and processes are increasingly relevant to information services. Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated because of the influence of digitisation and technological developments in general, the emergence of what might be called a business culture, changes in skills and knowledge requirements, and changes in user and personnel attitudes. Despite these rapid developments the current literature tends to reflect a preoccupation with technological developments at the expense of consideration for the broader managerial base. This second edition fills the gap in the literature and is fully updated with the inclusion of a number of new chapters and new case studies.

About the Author:

Lyndon Pugh has over 40 years' experience as a manager of information services and is a teacher on the subject. He has extensive, first-hand experience of the change process, the subject of his research. He teaches management in the Department of Information Studies at the University of Wales Aberystwyth and is former managing editor of Ariadne and current Managing Editor of Multimedia Information and Technology.

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