Communicating in a Diverse Workplace (Workplace Diversity Series)

Lillian A. Kuga

Published by Pfeiffer
ISBN 10: 1883553695 / ISBN 13: 9781883553692
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Synopsis: Effective communication is a goal everyone in a work environment can relate to. Unfortunately, reaching this goal is not always easy. Certainly, improved communication skills play a role, but in a diverse work environment, a whole other set of issues comes into play. This guidebook looks at these issues, and presents tools, techniques, and suggestions for effectively communicating in groups with members from different cultures, gAnders, ages, language backgrounds, and geographic origins.

You can overcome communication challenges by understanding:

  • The need for a consistent approach to communicating in a diverse workplace
  • Obstacles and opportunities to communicating
  • Nonverbal differences and similarities
  • Different communication styles related to diverse backgrounds
  • Clues and cues to communicating effectively

About the Author: LILLIAN A. KUGA is a long-standing practitioner in the Human Resources Development field. She has worked in a variety of industries, including electronics, aerospace and defense, and manufacturing. She is known for providing practical and successful solutions to performance development and organizational effectiveness issues. She holds a Ph.D. from Oregon State University.

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Title: Communicating in a Diverse Workplace (...
Publisher: Pfeiffer
Binding: Paperback
Book Condition: GOOD

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Kuga, Lillian A.
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